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GoPro HERO12 Black, 5K Ultra HD, CMOS, 27 MP, 240 fps, Wi-Fi, Bluetooth Memory card Touchscreen 1720mAh Action Sports Cameras CHDHX-121-RW

In stock

Central Stock: 100+


Delivery within 5-7 days

€349.00

Attachments

User manual

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More Information

SKU CHDHX-121-RW
Alternative SKUs
  • CHDHX-121
  • CHDHX-121-master
EAN 0810116380282
Brand GOPRO
Storage type Memory card
Touch Screen
Connectivity Bluetooth, USB 3.0 Type C, Wi-Fi
Color Black
Battery Capacity (mAh) 1720
Builtin Microphone


Video

Aspect ratio 4:3, 8:7, 9:16, 16:9
Maximum frame rate 240 fps
HD type 5K Ultra HD
Slow motion 4,8x
Time lapse mode
High Dynamic Range Imaging (HDRI)


Picture quality

Total megapixels 27 MP
Sensor type CMOS
Optical sensor size 25.4 / 1.9 mm (1 / 1.9")
Photo mode
Maximum image resolution 5568 x 4872 pixels
Continuous shooting mode


Display

Built-in display
Display LCD
Flip-out screen
Touchscreen


Lens system

Image stabilizer
Field of view (FOV) angle 177°


Audio

Built-in microphone
Built-in speaker(s)


Storage

Storage media Memory card
Compatible memory cards MicroSD (TransFlash)


Network

Wi-Fi
Bluetooth


Ports & interfaces

USB connector type USB Type-C
Microphone in
Microphone connectivity 3.5 mm


Features

Image processor GP2
Night mode
Self-timer
Voice control
Smartphone support


Design

Product colour Black
Waterproof up to 10 m


Power

Battery operated
Battery capacity 1720 mAh


Weight & dimensions

Weight (including battery) 154 g
Width 72 mm
Depth 34 mm
Height 51 mm
Weight 121 g


Packaging data

Package width 112 mm
Package depth 226 mm
Package height 75 mm
Package weight 362 g


Packaging content

Cables included USB Type-C
Battery included
Memory card included
Fixing screw(s) included
  • Includes HERO12 Black camera, Enduro Rechargeable Battery, curved adhesive mount, mounting buckle + thumb screw and USB-C cable
  • HDR (High Dynamic Range) Video + Photo for more vivid images
  • Longer runtimes, including 1.5 hours at 5.3K30 and over 2.5 hours at 1080p30
  • Optional Max Lens Mod 2.0 lens accessory enables ultra wide angle, 177-degree field of view in 4K60
  • New Bluetooth audio support for AirPods + other Bluetooth audio devices for wireless sound recording and voice control
  • 5.3K60, 4K120 and 2.7K240 video resolutions
  • HyperSmooth 6.0 video stabilization with 360° Horizon Lock
  • Large image sensor captures ultra wide 156° field of view in 8:7
  • 27 megapixel photos with 24.7 megapixel stills from video
  • Waterproof to 33ft + legendary GoPro ruggedness
  • New Timecode Sync to wirelessly synchronize multiple HERO12 Black cameras at once
  • GP-Log and LUT support
  • A microSD card is required, but not included


GoPro HERO12 Black.

HD type: 5K Ultra HD, Maximum frame rate: 240 fps, Aspect ratio: 4:3, 8:7, 9:16, 16:9.

Sensor type: CMOS, Total megapixels: 27 MP, Optical sensor size: 25.4 / 1.9 mm (1 / 1.9").

Display: LCD.

Field of view (FOV) angle: 177°.

Storage media: Memory card, Compatible memory cards: MicroSD (TransFlash)


GoPro HERO12 Black.
Incredible image quality, even better HyperSmooth video stabilization and a huge boost in battery life come together in the latest and greatest GoPro—HERO12 Black. It takes best-in-class 5.3K video and adds High Dynamic Range (HDR) to capture once-in-a-lifetime journeys and amazing everyday moments in even more detail. Thanks to its improved power management, it delivers 2x longer continuous recording at 5.3K60 (70 minutes (1)) Tough, lightweight and easily mountable for hands-free recording, it’s ready for anything (on land or in the water) while advanced video stabilization keeps your footage smooth over rough terrain. After recording, simply plug in your GoPro. While it’s charging, your footage will automatically upload to the cloud and be sent to your phone as a highlight video that lets you relive your adventure and share the fun (2).

Key camera specs:
Video: 5.3K60, 4K120, 2.7K240 and more / 8x slo-mo / 24.7MP frame grabs
Photo: 27MP / interval photo / single photo / interval photo / night photo / 30 fps burst / RAW
Time Lapse: 5.3K TimeWarp 3.0 video / Star Trails / Light Painting / Vehicle Light Trails / 5.3K time lapse video / time lapse photo / 5.3K night lapse video / night lapse photo
Supporting Features:
Video
5.3K60/50, 4K120/100, 2.7K240/200, 1080p240/200 resolution/fps (3)
16:9, 9:16, 4:3, 8:7 aspect ratios
Up to 8x slo-mo
HDR
HyperSmooth 6.0 with AutoBoost
Horizon Lock / Horizon Leveling (4)
8-bit, 10-bit + Log encoding
H.265 (HEVC) MP4 video format
Looping video
Webcam mode
Live streaming in 1080p
Frame grab with the GoPro Quik app
Digital lenses
2x zoom
HindSight
QuikCapture
Protune

Photo
27MP photos
SuperPhoto, HDR + RAW
Star Trails, Light Painting + Vehicle Light Trails effects
Interval Photo
Night Photo
Digital lenses
2x zoom
RAW photos
Protune

Time Lapse
5.3K TimeWarp 3.0
Time lapse photo (27MP) + video (5.3K)
Star Trails, Light Painting + Vehicle Light Trails effects
Night lapse photo (27MP) + video (5.3K)
Digital lenses
2x zoom
Protune

Camera Control
Large 2.27” rear touch screen with touch zoom
1.4” front screen for preview or status
Easy + Pro Controls
Widescreen, Mobile + Universal aspect ratios
Custom presets
Customizable onscreen shortcuts
Scheduled + Duration Capture
HiLight Tag
Voice control with 13 commands in 11 languages + 6 accents

Content Specs + Offload
Auto-upload to the cloud + get a highlight video automatically (2)
Wireless transfer to the GoPro Quik app
Ultra fast wired transfer to your phone5
SD card transfer to a computer


What's included?
- GoPro HERO12 Black Camera
- Enduro Battery
- Curved Adhesive Mount
- Mounting Buckle + Thumb Screw
- USB-C Cable.
Features +

Benefits:
Rugged + Waterproof to 33ft (10m)
Completely waterproof and as tough as ever, HERO12 Black is ready to capture the fun on any adventure. Its legendary durability can take a beating and keep going, whether you’re ripping through mud, snow or water (down to 33ft/10m). A water-repelling lens cover even helps eliminate lens flare and other artifacts to make your photos and videos even more stunning.
2x Longer Runtime (1)
HERO12 Black’s dramatically improved battery efficiency combines with the included 1720mAh Enduro battery to deliver a huge 2x increase in 5.3K60 video runtime on each charge. You’ll get 70 minutes of continuous recording at 5.3K60 (our highest setting), plus over 1.5 hours at 5.3K30 and over 2.5 hours of continuous recording at 1080p30.6 Using advanced technology, Enduro also boosts performance in cold temperatures over previous GoPro cameras and batteries.
High Dynamic Range Video + Photo
HERO12 Black takes its best-in-class image quality to the next level with HDR for both videos (5.3K and 4K) and photos. Great in environments with both shadows and bright light, HDR captures the subtle details of the scene that might typically blend into the darkness of shadows or disappear in the bright spots of your shot. The result is dynamic footage with true-to-life color and precision.
Unbelievable Image Quality
With 5.3K video that gives you 91% more resolution than 4K and an incredible 665% more than 1080p, HERO12 Black captures the action with crisp detail and cinematic image quality with High Dynamic Range (HDR) while also taking 27MP photos. You can also grab stunning photos up to 24.7MP of your favorite shots from your videos using the GoPro Quik app.
Up to 8x Slo-Mo
Everything is more awesome in slow motion. HERO12 Black lets you record the action at up to 8x slo-mo at resolutions up to 2.7K for playback at normal speed or in super fluid slow motion to catch epic details that you’d never be able to see with the naked eye.
Emmy® Award-Winning HyperSmooth 6.0 Stabilization
HyperSmooth continues to set the bar for insanely smooth footage and has the hardware to back it up—a 2021 Emmy® for In-Camera Sensor and Software Stabilization. HERO12 Black makes it even better by maximizing HyperSmooth AutoBoost performance with more stabilization while still delivering less image cropping. Bike, skate, ski, chase your kids through the park or get awesome pet POV shots—even the shakiest footage comes out silky smooth.
360° Horizon Lock
Give your videos the look of professional productions by keeping the horizon steady, straight and smooth. HERO12 Black’s Linear + Horizon Lock digital lens keeps your footage steady even if your camera rotates a full 360° during capture (4). Combined with HyperSmooth, Horizon Lock gives you super smooth footage that looks perfectly straight when you want it to. You won’t need a gimbal or stabilization software for pro-quality results.
Extra-Large Field of View
HERO12 Black’s powerful image sensor delivers the most expansive field of view ever on a HERO camera out of the box. It features extra-large 8:7 aspect ratio footage that gets more of the sky and horizon in each shot—giving you a huge canvas for your creativity. Simply use the GoPro Quik app to zoom in, crop and edit your shots while keeping the rich textures and sharpness of your footage. HERO12 Black takes 8:7 a step further with HyperView. This GoPro-exclusive digital lens takes 8:7 footage and serves it up as a wide-angle 16:9 shot. The result is ultra-immersive video that amps up action-oriented POV footage by capturing more of you and your surroundings.
Compatible with the New Max Lens Mod 2.0 (7)
Add Max Lens Mod 2.0 to HERO12 Black to transform it into the ultimate POV camera with the widest field of view (FOV) ever on a HERO camera, at 177° (up from the 155° FOV of the original Max Lens Mod). With a 36% larger field of view (FOV) for widescreen capture and 48% larger for vertical capture (8), it delivers the most immersive video in stunning 4K60 resolution and the highest stabilization, Max HyperSmooth. You’ll also get Horizon Lock for all lenses, plus 1080p120 video for ultra stable 4x slo-mo footage with a maxed out FOV.
8-Bit, 10-Bit + Log Encoding
HERO12 Black lets you choose between capturing 8-bit, 10-bit or Log encoding with GP-Log. Capable of displaying over 1 billion colors, 10-bit color delivers enhanced color depth, smoother gradations and more realism in your videos, while 8-bit offers smaller file sizes. Advanced users can use GP-Log to get more detail in their footage while making necessary color adjustments in post-production.
Timecode Sync
Advanced users with more than one HERO12 Black can sync them with the exact same timecode to make multi-camera editing a lot easier. It works with Final Cut Pro, Adobe Premier and other editing software to further streamline post-production.
Bluetooth Audio Connectivity
Bluetooth audio lets you wirelessly connect HERO12 Black to compatible devices. Vloggers will be able connect to a wireless external microphone for enhanced audio when narrating a scene or conducting interviews. By connecting to your wireless earbuds, your GoPro will be able to hear your voice commands in noisy settings or when it’s mounted out of earshot. You’ll also be able to hear camera alerts through your earbuds to confirm that it got the command and is doing what you want.
Night Effects Time Lapse + Photo
The HERO12 Black features 3 time lapse and photo modes that let you get creative after dark. Star Trails uses the Earth’s rotation and stars to capture beautiful light trails across the night sky. Light Painting lets you create brilliant brush stroke effects with moving light. Vehicle Light Trails uses night-time traffic to record stunning light trail shots.
Power Tools With New Interval Photo
Nail shots the easy way with Power Tools. The new interval photo feature can be set to capture all the action by snapping photos at fixed intervals while you stay focused on your favorite activities. HindSight captures up to 30 seconds of footage before you start recording—even if you press the shutter too late, you’ll still get the shot. There’s also Scheduled Capture, which lets you set your GoPro to turn itself on and capture a shot up to 24 hours in advance, and Duration Capture, which makes it easy to capture video clips from 15 seconds to 3 hours long.
Highlight Videos Automatically Sent to Your Phone (2)
Simply plug in your GoPro when connected to your home Wi-Fi. While it’s charging, your footage is automatically uploaded to the cloud and used to make a highlight video complete with beat-synced music and effects. Videos are automatically sent to your phone and ready to share.
Edit Your Shots With the GoPro Quik App
The GoPro Quik app features an array of easy-to-use tools that let you edit your footage like a pro. You can tweak the automatic highlight videos created by the app or make your own videos from scratch. You also have the flexibility to change digital lenses in your photos and videos after recording. Switch from the ultra immersive HyperView lens to Super.
View, wide or linear to create exactly the shot you want, then turn it into an extra-tall social post or go widescreen for YouTube. You can also zoom in on the best sections of your videos to create high-resolution punchouts that focus on the action while cropping out the rest and grab photos up to 24.7MP from your videos.
Easy Transferring + Unlimited Cloud Backup (2)
Transferring photos and videos from your cloud-connected camera to your phone is simple and versatile, with your choice of effortless wireless upload via the Quik app or a lightning-fast wired connection via USB (5). There’s also unlimited cloud storage with hassle-free auto-upload (2). Just plug in your camera when connected to your home Wi-Fi and the camera does the rest. You can also use your SD card to transfer your content to a computer for backup to the cloud.
Widescreen, Vertical + Full Screen Capture
HERO12 Black’s Easy Controls make it easier than ever to get exactly the shot you need. You can quickly swap between recording widescreen footage (16:9 aspect ratio) for full-screen playback on a TV or YouTube and vertical videos (9:16 aspect ratio) for watching on your phone or posting on social media. For maximum flexibility, the full screen option records in the ultra versatile 8:7 aspect ratio. This captures more of the scene and lets you crop and zoom in without losing the details of your shot. This makes it perfect for creating widescreen and tall shots for playback on your phone with the GoPro Quik app.
Easy Hands-Free Capture
HERO12 Black is packed with features that make it easy to get incredible footage when your hands are busy with handlebars, ski poles, tow ropes and more. It’s compact and light enough to wear comfortably using one of the many available GoPro body mounts. Once mounted, you can use voice commands for the ultimate in hands-free control. Record immersive video or TimeWarp 3.0 footage, or try new interval photo to capture dramatic one-of-a-kind shots while staying in the moment.
Mounting Flexibility
Bike mounts, surfboard mounts, car mounts, pole mounts, tripods, grips, extension poles and more. GoPro has a huge variety of mounts that’ll help you get any shot you can dream up. Capture your adventures from dramatic new angles and see them as you’ve never seen them before. Record point-of-view footage and relive awesome moments exactly as you saw them. HERO12 Black’s super simple mounting system makes it easy to set up shots and switch mounts on the fly. The new 1/4-20 mount adds more options by making HERO12 Black compatible with standard camera mounts and accessories.
Customizing with Media Mod + Light Mod (7)
HERO12 Black mods let you customize your GoPro to fit your needs. Use Media Mod to turn HERO12 Black into a multimedia powerhouse. It features a versatile directional mic capable of prioritizing sound in front of your camera, behind your camera or recording from both directions simultaneously. It also has a standard 3.5mm mic port and HDMI-out for use on external monitors, plus two cold-shoe mounts for lights and LCD screens or other accessories. Need more light? Light Mod lets you brighten the action and illuminate your next adventure with wide, even light.
Easy or Pro Controls
HERO12 Black features two control options that let you choose from point-and-shoot simplicity or full camera control. With easy controls, just frame your shot and hit the Shutter button for amazing results. Easily switch between widescreen or mobile shots, capturing slo-mo footage, night effects and making other adjustments in just a few taps. The pro controls unlock the ability to fine-tune all modes, settings and features. Once you’ve dialed in the settings, you can save them as a preset. You can build a whole library of presets for cinematic shots, action footage, night capture or anything else you need.
Front + Rear LCD Screens
Frame your shots perfectly with either the front or rear LCD screen. Use the large rear touch screen to capture the scene in front of you, or turn your camera around and use the front screen for vlogging and self-capture. The front screen features smooth live preview with crisp detail, while the rear screen’s snappy touch controls make it easy to swap capture modes and adjust settings.
Webcam + Live Streaming
Use the HERO12 Black as an ultra versatile webcam, or live stream your next activity as you vlog with buttery HyperSmooth video stabilization and sharp resolution.

Footnotes:1) Compared to HERO11 Black 5.3K60 recording time of 35 minutes before thermal shutdown at a temperature of 77°F (25°C) with a wind speed of 0.6m/sec.2) Within your home Wi-Fi network. GoPro subscription required. GoPro subscription available in select territories. Cancel anytime. Visit gopro.com for info and availability.3) Frame rate is listed in 60Hz (NTSC) and 50Hz (PAL) video format, which depends on your region.4) Horizon Lock is unavailable when recording 5.3K60, 4K120, 2.7K240 and 1080p240 video. Horizon Leveling will be used for these high-performance settings.5) Requires standard USB-C to USB-C or standard USB-A to USB-C and Apple® Lightning to USB Camera Adapter, depending on device.6) Runtime measured at a temperature of 77°F (25°C) with a wind speed of 0.6m/sec with the Wide digital lens; wireless connections, Bluetooth and HyperSmooth on; front and rear LCD screens on with a 1-minute screensaver; and voice control off.7) Each sold separately.8) Compared to HERO12 Black recording 16:9 and 9:16 aspect ratio footage with the Wide digital lens vs. HERO12 Black with Max Lens Mod 2.0 using the Max Super.
View lens.

Delivery

Welcome to the shipping information page.

Here u will find useful information about our shipping conditions

U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.

Stock

You can find the status of local and central stock on our product pages.

Local stock means stock that is physically present in our store.

Central stock means stock available from our suppliers.

For delivery times, this means that products from local stock can usually be delivered a little earlier.

Prices

Belgium

4,95*
  • 1-2 Days

Netherlands, Luxembourg

9,95
  • 2-3 Days

Germany, France

14,95
  • 3-5 Days

European Union

24,95
  • 3-5 Days

Rest of Europe

34,95
  • 5-10 Days

Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium

*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.

Deliveries outside of Europe

Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.

Retours

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

For more information click here


Click here to contact us.

Write Your Own Review
Only registered users can write reviews. Please Sign in or create an account

Order

Click here to see how to place an order.

You can always view your orders on your account page. Here you can also cancel them.
If you ordered without an account, you can best send us an email so that we can cancel it for you.


Once an order is placed, it can no longer be changed. If you want to place another order, first cancel your old order.

 

The quantities you see on a product are the stock from our suppliers.
If local stock is mentioned, it means we have it available in the store.
If a product is marked as out of stock, it means it is currently unavailable from both our suppliers and in our store.

Payments

We offer the following payment options:

Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Bank transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Installment plan: No

Has your payment via Bancontact failed? First check whether the money has been debited or not. Is this not the case? Then you can immediately place an order again.
Has the money been debited from your bank account but you have not received a confirmation email after an hour? Then send us an email and include your transaction number. This is always stated in the debit details. We will assist you as soon as possible.

You have placed an order and want to pay with a credit card, but you receive the message that your credit card has been declined. That is unfortunate. Rest assured, we do not charge money from a declined credit card and you will receive a notification that the order cannot be processed. You can simply place your order again with another payment method such as Bancontact.

More information

Email us!

Did you pay via iDEAL? Then we will transfer the payment back to your account. If you paid with your credit card and returned your entire order, we will refund the amount to your credit card. Did you only return part of your order? Then we will transfer the money to your specified account number. When your account number is not known, we kindly ask you to provide it to us. Have you been to our store and paid there? Then we ask for your account number so we can refund the amount. Refunds are made within 3 to 5 business days.

Have you not received a refund after 3 to 5 business days? The time it takes for your refund to appear back in your account varies from bank to bank. If you have not received a refund after 7 business days, it is best to contact our customer service.

Email us!

Your VAT number is checked with VIES (VAT Information Exchange System), and if it is valid and you qualify for VAT-free purchases, this is done automatically for you.

If this does not work, you can always contact our customer service as a professional customer with a valid VAT number to place your order. 
Be as complete as possible in the description of your order, preferably with URL links from our webshop, so that we can assist you as quickly as possible. An invoice is always created.

Email us!

Delivery & Pickup

You can find a detailed overview of our shipping locations and rates here.

You can track the status of your order on your account page.

Click on 'My orders', then select the correct order.

Then click on 'Order Shipments', next to 'Invoices'

Now you have an overview of all shipments of the order.

Each shipment has its own tracking link, you can find this just under the shipment number.

Of course, you can pick up your order at our store in Mechelen! Indicate this during your order, and we will notify you when your product is ready for pickup.

That's annoying, but don't worry. First, check the following points:

- Check the 'Track & Trace code', it may provide more insight into the delay of your package.
- Check the delivery address, was it entered correctly during the order?

- Check your mailbox, it may contain a message that you were not at home during the delivery. It is possible that the mailman or courier will offer your package again or has delivered it to the neighbors.
- If none of these provide clarity, please contact us.

Email us!

Warranty & Repairs

You can bring in your repair at any time without an appointment at our store!
When you bring your device to us, an inspection and quote are carried out within 2 working days*.

If you cannot come to us, you will have to send your device. This is best done in consultation with us after you send us an email describing the problem. You should assume that you will have to miss your device for 10 workdays*.
NOTE! We only accept repairs by shipment from Belgium. If you send your repair from abroad, your shipment will be refused and immediately returned.

Describe the nature of the problem with your device and add photos if relevant. We will respond to you within 24 hours during our opening hours.

Request a repair!

You can always inquire about the status of your repair by sending an email. We will respond as soon as possible.

 

U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.

Email us!

We repair Windows, Linux, and Apple computers.

We also replace glass back covers for iPhones!

Klik hier voor meer informatie.

We do not offer replacement devices while your device is being repaired. We do offer rental services, prices and terms are determined according to the needs and specific wishes of the customer. Send a request for more information.

Email us!

We offer the following warranty periods and conditions:

New product: 2 year
Refurbished product: 1 or 2 year   Meer informatie
Repairs: 6 months

We never provide a warranty for software issues. Warranty is only provided for manufacturing defects, not user errors.

Click here to consult our sales terms and conditions.

Click here to consult our repair conditions.

Returns & Exchanges

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.

For more information, view our sales terms and conditions here.

Email us!

No.

 

Due to the nature of the products we offer, testing is equivalent to putting the device into service.

 

For more information, view our sales terms and conditions here.

Not satisfied with your products? Delivered defective?
We are sorry to hear that; we will ensure this is rectified as soon as possible.
You can immediately return your product in the original packaging to our store or send it back. We will then send you the same product as a replacement as soon as possible.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

You can also request an RMA on your account page under the orders menu.

More information

Email us!

Address & Customer Service

Our store is located at Battelsesteenweg 275, 2800 Mechelen in Belgium. (directly opposite Carrefour)

Contact Form

The store is open on:

Monday to Saturday

from 10:00 to 18:00

Closed on holidays

Refurbished

Refurbished devices are thoroughly checked, cleaned, repaired, and updated. These are then offered for sale at a high discount. This is not only good for your budget but also for the environment, as there is less need for new electronic materials and older materials are reused.

In addition to big discounts, we also offer a 1-year warranty on all refurbished materials purchased from us!

 

Click here for more information.

Our refurbished products all have a rating, indicated with a star rating.

3 Stars: C grade
4 Stars: B grade
5 Stars: A grade

C grade means the device functions perfectly but has very visible cosmetic damage. These are usually offered at a larger discount.

B grade means the device functions perfectly but has a few minor cosmetic flaws. (small scratches, dents in the casing, etc.)

A grade means the device has been used, but it is not (or barely) noticeable. It's just like buying a new one, but cheaper!

 

Click here for more information.

Terms and Conditions

1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).


1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.

2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.


2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.


2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.


2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.


2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.


2.6 The agreement is established at the time Axitech has accepted the order.

3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.

 

3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.


3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.


3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.


3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.

4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.


4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.


4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.


4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.

 

4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.

5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.


5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.


5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.


5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.


5.5 Prepayment is only possible by bank or giro transfer.


5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.

6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.


6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).

7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.


7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.


7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.


7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.


7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.


7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.

8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.

 

8.2 Het retourrecht is niet geldig voor volgende producten:

  • Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
  • Personalized items (for example, an engraved product)
  • Products with limited expiration dates
  • Perform a service (e.g., remote assistance, installation, data transfer, etc.)
  • Individual products that are part of a bundle

 


8.3 The right of return is only valid in the following situations:

  • The product is in its original condition and undamaged.
  • The product was not put into use.
  • The product must be returned in its original packaging.
  • If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)

 

8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.

 

8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.


8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.

 

8.7 The buyer is responsible for the return of the goods, including shipping costs.

 

8.8 If abuse of the right of return is suspected, future orders will be refused.

 

8.9 For more information on Belgian return laws click here.

9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.


9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.


9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.


9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.


9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.


9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.


9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.


9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.


9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.

10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.


10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.

11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.


11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.


11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.

12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.


12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)


12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.

 

12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.

13.1 Disputes will be resolved by mutual agreement whenever possible.


13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.

14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.


14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.


14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.


14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.

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