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HP Color LaserJet Professional Printer, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing Black, Cyan, Magenta, Yellow Laser Printers CP5225

In stock
Only 1 left

Delivery within 5-7 days
This product must be transported by pallet and has a different shipping cost.


Local Stock: 0
Central Stock: 1

€1,059.00
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More Information

SKU CP5225
Alternative SKUs
  • CE710A#B19
  • CE710A
  • CE710A#B13
EAN 0884420971269
Alternative EANs
  • 0884420971252
  • 0884420971276
  • 0884420971283
  • 0884420971290
  • 0884420971306
  • 0884420971313
  • 0884420971320
  • 0884420971337
  • 0884420971344
  • 0884420971351
  • 0884420971368
  • 0884420971375
  • 0884420971382
  • 0884420971399
  • 0884420984450
  • 0885631140918
  • 0885631140925
  • 0888182819968
  • 884
Brand HP
Connectivity USB 2.0 Type A
Color Black
Print Colors Black, Cyan, Magenta, Yellow
Printer Input Capacity 250 vel
Print Speed (ppm) 20
Duplex Printing
Print Resolution 600 x 600 DPI


Printing

Duplex printing mode Manual
Print resolution colour 600 x 600 DPI
Print resolution black 600 x 600 DPI
Print speed (colour, normal quality, A4/US Letter) 20 ppm
Colour
Print technology Laser
Duplex printing
Maximum resolution 600 x 600 DPI
Print speed (black, normal quality, A4/US Letter) 20 ppm
Print speed (black, normal quality, A3) 10 ppm
Print speed (colour, normal quality, A3) 10 ppm
Warm-up time 17 s
Time to first page (black, normal) 16 s
Time to first page (colour, normal) 17 s


Features

Maximum duty cycle 75000 pages per month
Recommended duty cycle 1500 - 5000 pages per month
Printing colours Black, Cyan, Magenta, Yellow
Number of print cartridges 4
Page description languages PCL 5, PCL 6, PostScript 3
Printer fonts Scalable, TrueType
HP segment Business


Input & output capacity

Total number of input trays 2
Total input capacity 250 sheets
Total output capacity 250 sheets
Paper tray 1 input capacity 100 sheets
Paper tray 2 input capacity 250 sheets
Multi-Purpose tray
Multi-Purpose tray input capacity 100 sheets
Maximum number of input trays 3
Maximum output capacity 250 sheets


Paper handling

Maximum ISO A-series paper size A3
Maximum print size 297 x 420 mm
Paper tray media types Bond paper, Card stock, Envelopes, Glossy paper, Labels, Letterhead, Photo paper, Plain paper, Recycled paper, Rough paper, Transparencies
ISO A-series sizes (A0...A9) A3, A4, A5, A6
ISO B-series sizes (B0...B9) B4, B5
ISO C-series sizes (C0...C9) C5
Envelopes sizes B5, C5, DL
Photo paper sizes 10x15 cm
Custom media width 76 - 320 mm
Custom media length 127 - 457 mm
Paper tray media weight 60 - 220 g/m²


Ports & interfaces

Standard interfaces USB 2.0
Direct printing
USB port
USB 2.0 ports quantity 1
Optional connectivity Wireless LAN


Network

Network ready
Wi-Fi
Ethernet LAN


Performance

Internal memory 192 MB
Maximum internal memory 448 MB
Memory slots 1
Built-in processor
Processor family NXP ColdFire V5x
Processor frequency 540 MHz
Sound pressure level (printing) 49 dB
Sound power level (printing) 6.3 dB


Design

Market positioning Business
Product colour Black, Grey
Built-in display
Display LCD
Control type Buttons
Certification CISPR 22: 2005/EN 55022:2006 Class A; EN 61000-3-2:2006; EN 61000-3-3: 1995+A1+A2; EN 55024:1998+A1+A2, GB9254-1998; EMC Directive 2004/108/EC with CE Marking (Europe), other EMC approvals as required by individual countries


Power

Power consumption (printing) 440 W
Power consumption (standby) 30 W
Power consumption (PowerSave) 4.4 W
Power consumption (off) 0.5 W
AC input voltage 220 - 240 V
AC input frequency 50 Hz


System requirements

Windows operating systems supported Windows XP, Windows XP Professional, Windows 8, Windows Vista, Windows XP Professional x64, Windows 7, Windows XP Home
Mac operating systems supported Mac OS X 10.6 Snow Leopard, Mac OS X 10.3 Panther, Mac OS X 10.5 Leopard, Mac OS X 10.4 Tiger
Linux operating systems supported
Server operating systems supported Windows Server 2003
Other operating systems supported Linux


Operational conditions

Operating temperature (T-T) 10 - 30 °C
Storage temperature (T-T) 0 - 35 °C
Operating relative humidity (H-H) 10 - 80%
Storage relative humidity (H-H) 10 - 90%


Carbon footprint

Total carbon footprint (kg of CO2e) 580
Carbon emissions, manufacturing (kg of CO2e) 379
Carbon emissions, logistics (kg of CO2e) 50
Total carbon emissions, w/o use phase (kg of CO2e) 147


Weight & dimensions

Width 545 mm
Depth 599 mm
Height 338 mm
Pallet dimensions (W x D x H) 721 x 766 x 1961 mm
Weight 40.9 kg


Packaging data

Package width 718 mm
Package depth 702 mm
Package height 478 mm
Package weight 43 kg


Packaging content

Cables included AC
Bundled software Print driver (HP PCL 6), Toolbox FX configuration utility, SNP alerts and installation software on CD-ROM


Brand-specific features

HP GTIN (EAN/UPC) with options (ABU) 884420971252; (ACJ) 884420971375; (ARR) 884420971344; (ARS) 884420971399; (B13) 888182819968; (B19) 884420971269; (BAZ) 884420971276
HP GTIN (EAN/UPC) 884420971252, 884420971375, 884420971344, 884420971399, 888182819968, 884420971269, 884420971276


Technical details

General Product Safety Regulation (GPSR) URL https://support.hp.com/gb-en/product/setup-user-guides/hp-color-laserjet-professional-cp5225-printer-series/model/3974356?sku=CE710A ; https://kaas.hpcloud.hp.com/pdf-public/pdf_10340661_en-US-1.pdf


Other features

Recommended system requirements Windows 10 (332), Windows Vista (32-bit/64-bit): 1 GHz processor, 512 MB RAM, 250 MB available hard disk space; Windows Server 2003 (print driver only): any Pentium® II processor or higher, 64 MB RAM, 250 MB available hard disk space; SVGA 800 x 600 with 16-bit colour display, Internet Explorer 5.5 or higher, CD-ROM drive, USB or Ethernet port
Recommended humidity operating range 20 - 60%
Power LED
Stand-by LED
Manufacturer warranty One-year unit exchange warranty. Warranty and support options vary by product, country and local legal requirements.
  • Up to 600 x 600 dpi


HP Color LaserJet Professional CP5225 Printer.

Print technology: Laser, Colour.

Number of print cartridges: 4, Maximum duty cycle: 75000 pages per month.

Maximum resolution: 600 x 600 DPI.

Maximum ISO A-series paper size: A3.

Print speed (black, normal quality, A4/US Letter): 20 ppm, Duplex printing.

Display: LCD, Product colour: Black, Grey




Handle all your business printing with this affordable, versatile A3 colour printer.

This versatile A3 colour printer enables you to print everyday business documents, wide-format projects and marketing materials affordably, in house. Easily print on different types of paper: plain, premium and glossy, with expandable paper trays.Use the HP Print Cost Estimator—available in the included HP Print View Software—to compare the cost of printing internally versus at a copy shop.[1]



Achieve consistently high-quality output with HP ColorSphere toner on a range of business documents.

Create high-quality output thanks to HP ColorSphere toner and HP ImageREt 3600. Achieve consistent results at speeds of up to 20 ppm black and colour A4. Get a first page out in less than 18 seconds from low-power mode with Instant-on Technology.Achieve consistent results at speeds of up to 20 ppm and a first page out in as fast as 14.5 seconds.With Instant-on Technology warm-up time from Low-power mode is up to 50% faster. In fact, your print job may be finished before many printers have started printing.[2]



Simple to use, share, and maintain with an intuitive control panel and easily replaced supplies.

Easy to use and maintain with an intuitive control panel, and simple-to-replace supplies. Enjoy versatile High-speed USB 2.0 connectivity and easy workteam sharing[1].



Ethernet (printer)

Add this device to your office Ethernet network to share with your workgroup.



Pull print jobs from your pocket

Walk up and print from a USB drive, using the easy-access USB port.



Only the power you need

Help save energy with HP Auto-On/Auto-Off Technology. [4]



On-the-go printing with HP ePrint

Print photos, documents, and more when you're on the go, using HP ePrint. [5]



Take the guesswork out of fleet management

Centrally monitor and control your printers with HP Web Jetadmin. [6]



Simplicity all around

Make it easy for all to print with one common driver. [7]



Eliminate the wait from your workday

This printer wakes up fast and prints your first page as quickly as 16 seconds. [8]





Cover all your colour business printing needs from postcards to oversize documents, with this versatile and affordable A3 desktop printer. Get superior print quality with HP ColorSphere toner, fast speeds and ease of use, with unrivalled reliability.



One-year unit exchange warranty. Warranty and support options vary by product, country and local legal requirements. Go to http://www.hp.com/support to learn about HP award winning service and support options in your region.


<sup>[1]</sup> Networking available on n and dn models only<br><sup>[4]</sup> HP Auto-On/Auto-Off Technology capabilities subject to printer and settings; may require a firmware upgrade.<br><sup>[5]</sup> Requires an Internet connection to an HP ePrint-enabled printer. Printer requires ePrint account registration. App or software may be required. Wireless operations are compatible with 2.4 GHz operations only. Print times and connection speeds may vary. Wireless broadband use requires separately purchased service contract for mobile devices. Check with service provider for coverage and availability in your area. Learn more at http://www.hp.com/go/mobileprinting.<br><sup>[6]</sup> Universal device plug-in is offered with HP Web Jetadmin 10.3 SR4 and higher. HP Web Jetadmin is free and available for download at http://www.hp.com/go/webjetadmin.<br><sup>[7]</sup> The HP Universal Print Driver is free and can be downloaded at http://www.hp.com/go/upd.<br><sup>[8]</sup> Measured using ISO/IEC 17629. For more information, see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.

Delivery

Welcome to the shipping information page.

Here u will find useful information about our shipping conditions

U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.

Stock

You can find the status of local and central stock on our product pages.

Local stock means stock that is physically present in our store.

Central stock means stock available from our suppliers.

For delivery times, this means that products from local stock can usually be delivered a little earlier.

Prices

Belgium

4,95*
  • 1-2 Days

Netherlands, Luxembourg

9,95
  • 2-3 Days

Germany, France

14,95
  • 3-5 Days

European Union

24,95
  • 3-5 Days

Rest of Europe

34,95
  • 5-10 Days

Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium

*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.

Deliveries outside of Europe

Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.

Retours

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

For more information click here


Click here to contact us.

Write Your Own Review
Only registered users can write reviews. Please Sign in or create an account

Order

Click here to see how to place an order.

You can always view your orders on your account page. Here you can also cancel them.
If you ordered without an account, you can best send us an email so that we can cancel it for you.


Once an order is placed, it can no longer be changed. If you want to place another order, first cancel your old order.

 

The quantities you see on a product are the stock from our suppliers.
If local stock is mentioned, it means we have it available in the store.
If a product is marked as out of stock, it means it is currently unavailable from both our suppliers and in our store.

Payments

We offer the following payment options:

Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Bank transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Installment plan: No

Has your payment via Bancontact failed? First check whether the money has been debited or not. Is this not the case? Then you can immediately place an order again.
Has the money been debited from your bank account but you have not received a confirmation email after an hour? Then send us an email and include your transaction number. This is always stated in the debit details. We will assist you as soon as possible.

You have placed an order and want to pay with a credit card, but you receive the message that your credit card has been declined. That is unfortunate. Rest assured, we do not charge money from a declined credit card and you will receive a notification that the order cannot be processed. You can simply place your order again with another payment method such as Bancontact.

More information

Email us!

Did you pay via iDEAL? Then we will transfer the payment back to your account. If you paid with your credit card and returned your entire order, we will refund the amount to your credit card. Did you only return part of your order? Then we will transfer the money to your specified account number. When your account number is not known, we kindly ask you to provide it to us. Have you been to our store and paid there? Then we ask for your account number so we can refund the amount. Refunds are made within 3 to 5 business days.

Have you not received a refund after 3 to 5 business days? The time it takes for your refund to appear back in your account varies from bank to bank. If you have not received a refund after 7 business days, it is best to contact our customer service.

Email us!

Your VAT number is checked with VIES (VAT Information Exchange System), and if it is valid and you qualify for VAT-free purchases, this is done automatically for you.

If this does not work, you can always contact our customer service as a professional customer with a valid VAT number to place your order. 
Be as complete as possible in the description of your order, preferably with URL links from our webshop, so that we can assist you as quickly as possible. An invoice is always created.

Email us!

Delivery & Pickup

You can find a detailed overview of our shipping locations and rates here.

You can track the status of your order on your account page.

Click on 'My orders', then select the correct order.

Then click on 'Order Shipments', next to 'Invoices'

Now you have an overview of all shipments of the order.

Each shipment has its own tracking link, you can find this just under the shipment number.

Of course, you can pick up your order at our store in Mechelen! Indicate this during your order, and we will notify you when your product is ready for pickup.

That's annoying, but don't worry. First, check the following points:

- Check the 'Track & Trace code', it may provide more insight into the delay of your package.
- Check the delivery address, was it entered correctly during the order?

- Check your mailbox, it may contain a message that you were not at home during the delivery. It is possible that the mailman or courier will offer your package again or has delivered it to the neighbors.
- If none of these provide clarity, please contact us.

Email us!

Warranty & Repairs

You can bring in your repair at any time without an appointment at our store!
When you bring your device to us, an inspection and quote are carried out within 2 working days*.

If you cannot come to us, you will have to send your device. This is best done in consultation with us after you send us an email describing the problem. You should assume that you will have to miss your device for 10 workdays*.
NOTE! We only accept repairs by shipment from Belgium. If you send your repair from abroad, your shipment will be refused and immediately returned.

Describe the nature of the problem with your device and add photos if relevant. We will respond to you within 24 hours during our opening hours.

Request a repair!

You can always inquire about the status of your repair by sending an email. We will respond as soon as possible.

 

U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.

Email us!

We repair Windows, Linux, and Apple computers.

We also replace glass back covers for iPhones!

Klik hier voor meer informatie.

We do not offer replacement devices while your device is being repaired. We do offer rental services, prices and terms are determined according to the needs and specific wishes of the customer. Send a request for more information.

Email us!

We offer the following warranty periods and conditions:

New product: 2 year
Refurbished product: 1 or 2 year   Meer informatie
Repairs: 6 months

We never provide a warranty for software issues. Warranty is only provided for manufacturing defects, not user errors.

Click here to consult our sales terms and conditions.

Click here to consult our repair conditions.

Returns & Exchanges

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.

For more information, view our sales terms and conditions here.

Email us!

No.

 

Due to the nature of the products we offer, testing is equivalent to putting the device into service.

 

For more information, view our sales terms and conditions here.

Not satisfied with your products? Delivered defective?
We are sorry to hear that; we will ensure this is rectified as soon as possible.
You can immediately return your product in the original packaging to our store or send it back. We will then send you the same product as a replacement as soon as possible.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

You can also request an RMA on your account page under the orders menu.

More information

Email us!

Address & Customer Service

Our store is located at Battelsesteenweg 275, 2800 Mechelen in Belgium. (directly opposite Carrefour)

Contact Form

The store is open on:

Monday to Saturday

from 10:00 to 18:00

Closed on holidays

Refurbished

Refurbished devices are thoroughly checked, cleaned, repaired, and updated. These are then offered for sale at a high discount. This is not only good for your budget but also for the environment, as there is less need for new electronic materials and older materials are reused.

In addition to big discounts, we also offer a 1-year warranty on all refurbished materials purchased from us!

 

Click here for more information.

Our refurbished products all have a rating, indicated with a star rating.

3 Stars: C grade
4 Stars: B grade
5 Stars: A grade

C grade means the device functions perfectly but has very visible cosmetic damage. These are usually offered at a larger discount.

B grade means the device functions perfectly but has a few minor cosmetic flaws. (small scratches, dents in the casing, etc.)

A grade means the device has been used, but it is not (or barely) noticeable. It's just like buying a new one, but cheaper!

 

Click here for more information.

Terms and Conditions

1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).


1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.

2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.


2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.


2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.


2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.


2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.


2.6 The agreement is established at the time Axitech has accepted the order.

3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.

 

3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.


3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.


3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.


3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.

4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.


4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.


4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.


4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.

 

4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.

5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.


5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.


5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.


5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.


5.5 Prepayment is only possible by bank or giro transfer.


5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.

6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.


6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).

7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.


7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.


7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.


7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.


7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.


7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.

8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.

 

8.2 Het retourrecht is niet geldig voor volgende producten:

  • Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
  • Personalized items (for example, an engraved product)
  • Products with limited expiration dates
  • Perform a service (e.g., remote assistance, installation, data transfer, etc.)
  • Individual products that are part of a bundle

 


8.3 The right of return is only valid in the following situations:

  • The product is in its original condition and undamaged.
  • The product was not put into use.
  • The product must be returned in its original packaging.
  • If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)

 

8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.

 

8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.


8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.

 

8.7 The buyer is responsible for the return of the goods, including shipping costs.

 

8.8 If abuse of the right of return is suspected, future orders will be refused.

 

8.9 For more information on Belgian return laws click here.

9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.


9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.


9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.


9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.


9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.


9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.


9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.


9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.


9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.

10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.


10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.

11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.


11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.


11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.

12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.


12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)


12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.

 

12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.

13.1 Disputes will be resolved by mutual agreement whenever possible.


13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.

14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.


14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.


14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.


14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.

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