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HP Color LaserJet Pro MFP M283fdw, Colour printing, 600 x 600 DPI, A4, Direct printing, White Black, Cyan, Magenta, Yellow 7KW75A#B19
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| SKU | 7KW75A#B19 |
| Alternative SKUs |
|
| EAN | 0193905486779 |
| Alternative EANs |
|
| Brand | HP |
| Connectivity | Ethernet, USB 2.0 Type A, Wi-Fi |
| Color | White |
| Print Colors | Black, Cyan, Magenta, Yellow |
| Printer Input Capacity | 250 vel |
| Print Speed (ppm) | 21 |
| Duplex Printing | |
| Print Resolution | 600 x 600 DPI |
| Scan Resolution | 1200 x 1200 DPI |
Printing
| Duplex printing mode | Auto |
| Print resolution colour | 600 x 600 DPI |
| Print resolution black | 600 x 600 DPI |
| Print technology | Laser |
| Printing | Colour printing |
| Duplex printing | |
| Maximum resolution | 600 x 600 DPI |
| Print speed (black, normal quality, A4/US Letter) | 21 ppm |
| Print speed (colour, normal quality, A4/US Letter) | 21 ppm |
| Print speed (black, draft quality, A4/US Letter) | 21 ppm |
| Duplex print speed (black, normal quality, A4/US Letter) | 12 ppm |
| Duplex print speed (colour, normal quality, A4/US Letter) | 12 ppm |
| Time to first page (black, normal) | 10.6 s |
| Time to first page (colour, normal) | 12.3 s |
| Print margin top (min) | 5 mm |
| Print margin bottom (min) | 5 mm |
| Print margin left (min) | 5 mm |
| Print margin right (min) | 5 mm |
| Secure printing |
Copying
| Duplex copying | |
| Copying | Colour copying |
| Maximum copy resolution | 600 x 600 DPI |
| Copy speed (black, normal quality, A4) | 21 cpm |
| Copy speed (colour, normal quality, A4) | 21 cpm |
| Time to first copy (black, normal) | 11.4 s |
| Time to first copy (colour, normal) | 14.1 s |
| Maximum number of copies | 99 copies |
| Copier resize | 25 - 400% |
| ID-card copy function | |
| Auto fit function |
Scanning
| Duplex scanning | |
| Scanning | Colour scanning |
| Optical scanning resolution | 1200 x 1200 DPI |
| Optical scanning resolution (ADF) | 300 x 300 DPI |
| Maximum scan resolution | 1200 x 1200 DPI |
| Maximum scan area | 215.9 x 297 mm |
| Scanner type | Flatbed & ADF scanner |
| Scan technology | CIS |
| Scan to | E-mail, Fax, Software, TWAIN, WIA |
| Scan speed (colour) | 22 ppm |
| Scan speed (black) | 26 ppm |
| Image formats supported | BMP, JPG, PNG, RAW, TIFF |
| Document formats supported | |
| Input colour depth | 24 bit |
| Greyscale levels | 256 |
| Scan drivers | TWAIN, WIA |
Fax
| Faxing | Colour faxing |
| Fax resolution (black) | 300 x 300 DPI |
| Fax transmission speed | 3 sec/page |
| Modem speed | 33.6 Kbit/s |
| Fax memory | 1300 pages |
| Auto-redialing | |
| Speed dialling | |
| Fax forwarding | |
| Fax delayed sending | |
| Auto reduction |
Features
| Recommended duty cycle | 150 - 2500 pages per month |
| Maximum duty cycle | 40000 pages per month |
| Duplex functions | Print, Copy |
| Digital sender | |
| Number of print cartridges | 4 |
| Printing colours | Black, Cyan, Magenta, Yellow |
| Page description languages | PCL 5c, PCL 6, PostScript 3, URF, PWG, PCLmS, PCLm, PDF |
| Printer fonts | Scalable, TrueType |
| All-In-One-multitasking | |
| Country of origin | Vietnam |
| Replacement cartridges | HP 207A Black LaserJet Toner Cartridge (1,350 yield) W2210A; HP 207A Cyan LaserJet Toner Cartridge (1,250 yield) W2211A; HP 207A Yellow LaserJet Toner Cartridge (1,250 yield) W2212A; HP 207A Magenta LaserJet Toner Cartridge (1,250 yield) W2213A; HP 207X Black LaserJet Toner Cartridge (3,150 yield) W2210X; HP 207X Cyan LaserJet Toner Cartridge (2,450 yield) W2211X; HP 207X Yellow LaserJet Toner Cartridge (2,450 yield) W2212X; HP 207X Magenta LaserJet Toner Cartridge (2,450 yield) W2213X |
| HP segment | Small medium business |
Input & output capacity
| Total number of input trays | 2 |
| Total input capacity | 250 sheets |
| Total output capacity | 100 sheets |
| Paper tray 1 input capacity | 1 sheets |
| Paper tray 2 input capacity | 20 sheets |
| Auto document feeder (ADF) | |
| Auto document feeder (ADF) input capacity | 50 sheets |
| Maximum number of input trays | 2 |
| Maximum input capacity | 251 sheets |
| Maximum output capacity | 100 sheets |
Paper handling
| Maximum ISO A-series paper size | A4 |
| Maximum print size | 206 x 346 mm |
| Paper tray media types | Bond paper, Card stock, Envelopes, Glossy paper, Heavy paper, Labels, Letterhead, Photo paper, Plain paper, Recycled paper, Rough paper, Thick paper, Transparencies |
| ISO A-series sizes (A0...A9) | A4, A5, A6 |
| ISO B-series sizes (B0...B9) | B5 |
| ISO C-series sizes (C0...C9) | C5 |
| Non-ISO print media sizes | Executive, Oficio, 16K |
| JIS B-series sizes (B0...B9) | B5, B6 |
| Envelopes sizes | 10, Monarch, C5, B5, DL |
| Photo paper sizes | 10x15 cm |
| Photo paper sizes (imperial) | 4x6,5x8" |
| Custom media width | 76 - 216 mm |
| Custom media length | 127 - 356 mm |
| Paper tray media weight | 60 - 200 g/m² |
Ports & interfaces
| Direct printing | |
| USB port | |
| USB 2.0 ports quantity | 1 |
Network
| Wi-Fi | |
| Ethernet LAN | |
| Cabling technology | 10/100/1000Base-T(X) |
| Ethernet LAN data rates | 10,100,1000 Mbit/s |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Wi-Fi Direct | |
| Security algorithms | HTTPS, SNMPv3, SSL/TLS |
| Mobile printing technologies | Apple AirPrint, HP ePrint, Mopria Print Service |
Performance
| Maximum internal memory | 256 MB |
| Card reader integrated | |
| Internal memory | 256 MB |
| Built-in processor | |
| Processor frequency | 800 MHz |
| Sound pressure level (printing) | 50 dB |
| Sound pressure level (scanning) | 42 dB |
| Sound power level (printing) | 6.4 dB |
Design
| Product colour | White |
| Market positioning | Home & office |
| Built-in display | |
| Display diagonal | 6.86 cm (2.7") |
| Control type | Touch |
| Colour display |
Power
| Power consumption (average operating) | 361 W |
| Power consumption (PowerSave) | 0.05 W |
| Power consumption (printing) | 361 W |
| Power consumption (ready) | 7.8 W |
| Power consumption (sleep) | 0.8 W |
| Power consumption (off) | 0.05 W |
| Energy Star Typical Electricity Consumption (TEC) | 0.251 kWh/week |
| AC input voltage | 220 - 240 V |
| AC input frequency | 50/60 Hz |
Brand-specific features
| HP Auto-On/Auto-Off | |
| HP Dynamic security | |
| HP GTIN (EAN/UPC) with options | (ABT) 193905486748; (ABY) 193905486755; (ACQ) 193905486762; (B13) 193905486717; (B19) 193905486779; (BAZ) 193905486786 |
| HP GTIN (EAN/UPC) | 193905486748, 193905486755, 193905486762, 193905486717, 193905486779, 193905486786 |
System requirements
| Windows operating systems supported | Windows 8, Windows 10, Windows Vista, Windows 8.1, Windows 7, Windows 11 |
| Mac operating systems supported | Mac OS X 10.15 Catalina, Mac OS X 10.13 High Sierra, Mac OS X 10.12 Sierra, Mac OS X 10.14 Mojave |
| Other operating systems supported | Linux |
Operational conditions
| Operating relative humidity (H-H) | 10 - 80% |
| Recommended humidity operating range | 30 - 70% |
| Operating temperature (T-T) | 10 - 32.5 °C |
| Storage relative humidity (H-H) | 0 - 95% |
Certificates
| Certification | CISPR32:2012 & CISPR32:2015/EN55032:2012 & EN55032:2015+AC:2016 - Class B; EN 61000-3-2:2014; EN 61000-3-3:2013; EN 55024:2010+A1:2015 |
Sustainability
| Sustainability compliance | |
| Sustainability certificates | Blue Angel, ENERGY STAR, EPEAT Silver |
| Sustainable technologies and materials | Mercury Free |
| Doesn't contain | Mercury |
Carbon footprint
| Total carbon footprint (kg of CO2e) | 190 |
| Carbon emissions, manufacturing (kg of CO2e) | 143 |
| Carbon emissions, logistics (kg of CO2e) | 6 |
| Carbon emissions, end-of-life (kg of CO2e) | 23 |
| Total carbon emissions, w/o use phase (kg of CO2e) | 16 |
Weight & dimensions
| Width | 420 mm |
| Depth | 421.7 mm |
| Height | 334.1 mm |
| Weight | 18.7 kg |
Packaging data
| Package width | 498 mm |
| Package depth | 398 mm |
| Package height | 532 mm |
| Package weight | 21.5 kg |
Packaging content
| Cartridge(s) included | |
| Included cartridge capacity (black) | 1350 pages |
| Included cartridge capacity (CMY) | 700 pages |
| Cables included | AC, Phone, USB |
| Quick installation guide |
Technical details
| Master (outer) cases per pallet layer | 6 pc(s) |
Other features
| Number of users | 5 user(s) |
| Pallet dimensions (W x D x H) | 1200 x 1000 x 2278 mm |
| Recommended system requirements | Windows® 10, 8.1, 8, 7 (32/64-bit): 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer. Windows Vista® (32-bit): 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8. Windows® XP SP3 or higher (32-bit only): any Intel® Pentium® II, Celeron® or 233 MHz compatible processor, 850 MB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8. Windows Server support is provided via the command line installer and supports Win Server 2008 R2 and higher. |
| Pallet dimensions (W x D x H) (imperial) | 1199.9 x 1000 x 2277.9 mm (47.2 x 39.4 x 89.7") |
| Pallet weight (imperial) | 538.7 kg (1187.6 lbs) |
| Acoustic power emissions (ready) | 26 dB |
| Acoustic pressure emissions bystander (ready) | 16 dB |
- Front-facing USB printing; Scan to email; Two-sided printing; 50-sheet uncurled ADF
- Print, copy, scan, fax
- Print speed up to 22 ppm (black) and 22 ppm (colour)
- Up to 600 x 600 dpi
HP Color LaserJet Pro MFP M283fdw.
Print technology: Laser, Printing: Colour printing, Maximum resolution: 600 x 600 DPI, Print speed (colour, normal quality, A4/US Letter): 21 ppm.
Copying: Colour copying, Maximum copy resolution: 600 x 600 DPI.
Scanning: Colour scanning, Optical scanning resolution: 1200 x 1200 DPI.
Faxing: Colour faxing.
Duplex functions: Print, Copy.
Maximum ISO A-series paper size: A4.
Wi-Fi.
Direct printing.
Product colour: White
Print technology: Laser, Printing: Colour printing, Maximum resolution: 600 x 600 DPI, Print speed (colour, normal quality, A4/US Letter): 21 ppm.
Copying: Colour copying, Maximum copy resolution: 600 x 600 DPI.
Scanning: Colour scanning, Optical scanning resolution: 1200 x 1200 DPI.
Faxing: Colour faxing.
Duplex functions: Print, Copy.
Maximum ISO A-series paper size: A4.
Wi-Fi.
Direct printing.
Product colour: White
Freedom to work anywhere
Get easy printing and scanning from your mobile device, with HP Smart – best-in-class mobile print app.[3,4]Eliminate steps in repetitive tasks with customisable shortcuts, with Smart Tasks in HP Smart app. Scan to the cloud, email, and more – in just a tap.[3]Organise documents 50% faster with Smart Tasks[5] – first mobile print app that automates scanning tasks.[6]Get notifications when printing, scanning, or copying from your mobile device, using HP Smart app.[3]
Trusted HP quality and performance
Get peak printing performance with high-quality colour, MFP versatility, and automatic two-sided printing.Breeze through tasks with automatic two-sided printing and a 50-page automatic document feeder.[1]Easily manage print, scan, copy, and fax tasks at the device with an intuitive touchscreen.[1]Help save energy with HP Auto-On/Auto-Off Technology and this ENERGY STAR® certified colour laser MFP.[7]
Strong security, reliable connections
Help protect your data. Get strong security with real-time threat detection and software validation.Get faster, more reliable connections with dual band Wi-Fi®.[8]Easily share resources – access and print with wireless and Ethernet networking.[2]Connect your mobile device directly to your printer – and easily print without accessing a network.[1,9]
Tackle the essentials – print, scan, copy, fax
Easily handle tasks and get a lot from one device – print, scan, copy, and fax.
Automatic two-sided printing
Speed through multipage documents with automatic two-sided printing.
Help guard against evolving threats
Strong security designed to help detect and stop attacks.
Automate scanning tasks and save time
Eliminate steps in repetitive tasks with customisable shortcuts, using Smart Tasks in HP Smart app.[3] [3]
Powerful printing. Energy smart.[10]
Count on high-quality colour and peak printing performance with Original HP Toner cartridges with JetIntelligence. [10]
On when you need it, off when you don't
Help save energy with HP Auto-On/Auto-Off Technology.[7] [7]
Your reliable connection
Get faster, more reliable connections with dual band Wi-Fi®.[8] [8]
No network, no problem
Connect your smartphone or tablet directly to your printer – and easily print without accessing a network.[9] [9]
Best-in-class mobile print app[4]
Get easy printing and scanning from your mobile device, with HP Smart.[3] [3,4]
The right touch for business tasks
Easily manage tasks at the device with an intuitive touchscreen.
An efficient, wireless MFP with fax for high-quality colour and productivity.[2] Save time with Smart Tasks in HP Smart app, and print and scan from your phone.[3] Get seamless connections and strong security designed to help detect and stop attacks.
Dynamic security enabled printer Certain HP printers are intended to work only with cartridges that have a new or reused HP chip or electronic circuitry. These printers use dynamic security measures to block cartridges using a non-HP chip or electronic circuitry. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. Reused HP chips and electronic circuitry enable the use of reused, remanufactured, and refilled cartridges.
One-year unit exchange warranty. Warranty and support options vary by product, country and local legal requirements. Go to http://www.hp.com/support to learn about HP award winning service and support options in your region.
<sup>[1]</sup> Fax capabilities available only on HP Color LaserJet Pro MFP M283fdn, and HP Color LaserJet Pro MFP M283fdw. Wireless capabilities available only on HP Color LaserJet Pro MFP M282nw, and HP Color LaserJet Pro MFP M283fdw. Wireless two-sided printing capabilities available on HP Color LaserJet Pro MFP M283fdn, HP Color LaserJet Pro MFP M283fdw.<br><sup>[2]</sup> Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at http://www.hp.com/go/mobileprinting.<br><sup>[3]</sup> Requires the HP Smart app download. For details on local printing requirements see http://www.hp.com/go/mobileprinting. Certain features/software are available in English language only.<br><sup>[4]</sup> Compared to OEM mobile printing apps for the majority of top-selling inkjet & laser printers & all-in-ones for home & home office, priced less than or equal to £429.99 . Market share as reported by IDC CYQ2 2018 Hardcopy Peripherals Tracker. Claim based on research of printer manufacturer’s mobile print apps and Keypoint Intelligence - Buyers Lab hands-on testing and study commissioned by HP. See September 2018 report at http://www.keypointintelligence.com/HPSmartApp.<br><sup>[5]</sup> Based on internal HP testing. Average timing estimate based on: 1) downloaded HP Smart app on mobile or desktop device, 2) setting up Smart Tasks shortcut, 3) scanning jobs which have more than 2-3 tasks associated with them (scan to email, save and rename, store to cloud, etc.). Average timing savings comparison based on using printer and desktop scan software to complete similar scanning tasks. Requires the HP Smart app download and supported HP printer. For details on local printing requirements see http://www.hp.com/go/mobileprinting. Certain features/software are available in English language only.<br><sup>[6]</sup> Compared to the majority of competing in-class consumer colour desktop inkjet all-in-ones <£299. Keypoint Intelligence - Buyers Lab 2018 research study commissioned by HP based on research survey of printer manufacturers’ published specifications, sustainability reports and press releases as of 12/15/2018 and not confirmed by lab testing. Market share as reported by IDC CYQ3 2018 Hardcopy Peripherals Tracker, CYQ3 2018 Release. The ability to automate work defined as having the capability to use the OEM mobile print app to create a multistep workflow on mobile device and have a shortcut appear on the app and/or on control panel of printer; and/or use intelligent Optical Character Recognition to name a scanned file based on the first few words of a document. For more details, see http://www.keypointintelligence.com/HPOfficeJetPro.<br><sup>[7]</sup> HP Auto-On/Auto-Off Technology capabilities subject to printer and settings; may require a firmware upgrade. HP Color LaserJet Pro MFP M283fdw printer is Energy star 3.0 certified. For more information go to https://www.energystar.gov/sites/default/files/FINAL%20Version%203.0%20Imaging%20Equipment%20Specification%20Cover%20Memo.pdf. For EPA buying guidance and specs go to https://www.energystar.gov/products/office_equipment/imaging_equipment. <br>The HP Color LaserJet Pro MFP M283fdn deliver the same energy efficiency equivalent as the Energy Star 3.0 certification and hold the alternative VOC certificate. Model HP Color LaserJet Pro MFP M282nw is not eligible for the ES3.0 and VOC certification due to not meeting duplexer requirements.<br><sup>[8]</sup> Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at http://www.hp.com/go/mobileprinting. Wi-Fi is a registered trademark of Wi-Fi Alliance®. Supports both 5.0 GHz and 2.4 GHz using up to 12 non-overlapping channels vs only 3 non-overlapping channels for 2.4 GHz only. Supports 5.0 GHz band (up to 150 mbps) vs 2.4 GHz band (up to 72.2 mbps).<br><sup>[9]</sup> Mobile device needs to be connected to Wi-Fi Direct® signal of a Wi-Fi Direct-supported AiO or printer prior to printing. Details at http://www.hp.com/go/mobileprinting. Wi-Fi Direct® is a registered trademark of Wi-Fi Alliance®.<br><sup>[10]</sup> Register within first 60 days at www.hp.com/eu/3yearwarranty.<br><sup>[3]</sup> Requires the HP Smart app download. For details on local printing requirements see http://www.hp.com/go/mobileprinting. Certain features/software are available in English language only.<br><sup>[4]</sup> Compared to OEM mobile printing apps for the majority of top-selling inkjet & laser printers & all-in-ones for home & home office, priced less than or equal to £429.99 . Market share as reported by IDC CYQ2 2018 Hardcopy Peripherals Tracker. Claim based on research of printer manufacturer’s mobile print apps and Keypoint Intelligence - Buyers Lab hands-on testing and study commissioned by HP. See September 2018 report at http://www.keypointintelligence.com/HPSmartApp.<br><sup>[7]</sup> HP Auto-On/Auto-Off Technology capabilities subject to printer and settings; may require a firmware upgrade. HP Color LaserJet Pro MFP M283fdw printer is Energy star 3.0 certified. For more information go to https://www.energystar.gov/sites/default/files/FINAL%20Version%203.0%20Imaging%20Equipment%20Specification%20Cover%20Memo.pdf. For EPA buying guidance and specs go to https://www.energystar.gov/products/office_equipment/imaging_equipment. <br>The HP Color LaserJet Pro MFP M283fdn deliver the same energy efficiency equivalent as the Energy Star 3.0 certification and hold the alternative VOC certificate. Model HP Color LaserJet Pro MFP M282nw is not eligible for the ES3.0 and VOC certification due to not meeting duplexer requirements.<br><sup>[8]</sup> Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at http://www.hp.com/go/mobileprinting. Wi-Fi is a registered trademark of Wi-Fi Alliance®. Supports both 5.0 GHz and 2.4 GHz using up to 12 non-overlapping channels vs only 3 non-overlapping channels for 2.4 GHz only. Supports 5.0 GHz band (up to 150 mbps) vs 2.4 GHz band (up to 72.2 mbps).<br><sup>[9]</sup> Mobile device needs to be connected to Wi-Fi Direct® signal of a Wi-Fi Direct-supported AiO or printer prior to printing. Details at http://www.hp.com/go/mobileprinting. Wi-Fi Direct® is a registered trademark of Wi-Fi Alliance®.<br><sup>[10]</sup> Based on the reduced energy use of HP LaserJet printers and cartridges with JetIntelligence introduced since 2015 compared to previous toner versions without JetIntelligence, using EnergyStar methodology.<br>Technical specification disclaimers<br>First Copy Out and Copy Speed measured using ISO/IEC 29183, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.<br>Not supporting Windows® XP (64-bit) and Windows Vista® (64-bit); "Compatible Operating Systems" are not supported with INBOX software, but downloadable from online; Full solution software available only for Windows 7 and newer; Windows Server OS install driver only; Windows RT OS for Tablets (32/64-bit) uses a simplified HP print driver built into the RT OS; Linux systems use in-OS HPLIP software.<br>Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty. Power consumption values typically based on measurement of 115V device.<br>Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty. Energy Star value typically based on measurement of 115V device.<br>HP Color LaserJet Pro MFP M283fdw printer is Energy star 3.0 certified. For more information go to https://www.energystar.gov/sites/default/files/FINAL%20Version%203.0%20Imaging%20Equipment%20Specification%20Cover%20Memo.pdf; For EPA buying guidance and specs go to https://www.energystar.gov/products/office_equipment/imaging_equipment. The HP Color LaserJet Pro MFP M283fdn delivers the same energy efficiency equivalent as the Energy Star 3.0 certification and holds the alternative VOC certificate. Model M282nw is not eligible for the ES3.0 and VOC certification due to not meeting duplexer requirements.<br>Introductory cartridges included, 1,350 page yield black and 700 page yield colour composite (C/Y/M).<br>Replacement 207A cartridge average composite (C/Y/M) declared yield 1,250 and average black yield 1,350 pages; Replacement 207X cartridge average composite (C/Y/M) declared yield 2,450 and average black yield 3,150 pages based on ISO/IEC 19798 and continuous printing. Actual yields vary considerably based on images printed and other factors. For details see http://www.hp.com/go/learnaboutsupplies.<br>Declared yield value in accordance with ISO/IEC 19798 and continuous printing. Actual yields vary considerably based on images printed and other factors. For details see http://www.hp.com/go/learnaboutsupplies.<br>HP recommends that the number of scanned pages per month be within the stated range for optimum device performance.
Delivery
Welcome to the shipping information page.
Here u will find useful information about our shipping conditions
U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.
Stock
You can find the status of local and central stock on our product pages.
Local stock means stock that is physically present in our store.
Central stock means stock available from our suppliers.
For delivery times, this means that products from local stock can usually be delivered a little earlier.
Prices
Belgium
- 1-2 Days
Netherlands, Luxembourg
- 2-3 Days
Germany, France
- 3-5 Days
European Union
- 3-5 Days
Rest of Europe
- 5-10 Days
Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium
*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.
Deliveries outside of Europe
Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.
Retours
For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.
For more information click here
Write Your Own Review
Order
Click here to see how to place an order.
You can always view your orders on your account page. Here you can also cancel them.
If you ordered without an account, you can best send us an email so that we can cancel it for you.
Once an order is placed, it can no longer be changed. If you want to place another order, first cancel your old order.
The quantities you see on a product are the stock from our suppliers.
If local stock is mentioned, it means we have it available in the store.
If a product is marked as out of stock, it means it is currently unavailable from both our suppliers and in our store.
Payments
We offer the following payment options:
Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Bank transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Installment plan: No
Has your payment via Bancontact failed? First check whether the money has been debited or not. Is this not the case? Then you can immediately place an order again.
Has the money been debited from your bank account but you have not received a confirmation email after an hour? Then send us an email and include your transaction number. This is always stated in the debit details. We will assist you as soon as possible.
You have placed an order and want to pay with a credit card, but you receive the message that your credit card has been declined. That is unfortunate. Rest assured, we do not charge money from a declined credit card and you will receive a notification that the order cannot be processed. You can simply place your order again with another payment method such as Bancontact.
Did you pay via iDEAL? Then we will transfer the payment back to your account. If you paid with your credit card and returned your entire order, we will refund the amount to your credit card. Did you only return part of your order? Then we will transfer the money to your specified account number. When your account number is not known, we kindly ask you to provide it to us. Have you been to our store and paid there? Then we ask for your account number so we can refund the amount. Refunds are made within 3 to 5 business days.
Have you not received a refund after 3 to 5 business days? The time it takes for your refund to appear back in your account varies from bank to bank. If you have not received a refund after 7 business days, it is best to contact our customer service.
Email us!
Your VAT number is checked with VIES (VAT Information Exchange System), and if it is valid and you qualify for VAT-free purchases, this is done automatically for you.
If this does not work, you can always contact our customer service as a professional customer with a valid VAT number to place your order.
Be as complete as possible in the description of your order, preferably with URL links from our webshop, so that we can assist you as quickly as possible. An invoice is always created.
Email us!
Delivery & Pickup
You can find a detailed overview of our shipping locations and rates here.
You can track the status of your order on your account page.
Click on 'My orders', then select the correct order.
Then click on 'Order Shipments', next to 'Invoices'
Now you have an overview of all shipments of the order.
Each shipment has its own tracking link, you can find this just under the shipment number.
Of course, you can pick up your order at our store in Mechelen! Indicate this during your order, and we will notify you when your product is ready for pickup.
That's annoying, but don't worry. First, check the following points:
- Check the 'Track & Trace code', it may provide more insight into the delay of your package.
- Check the delivery address, was it entered correctly during the order?
- Check your mailbox, it may contain a message that you were not at home during the delivery. It is possible that the mailman or courier will offer your package again or has delivered it to the neighbors.
- If none of these provide clarity, please contact us.
Email us!
Warranty & Repairs
You can bring in your repair at any time without an appointment at our store!
When you bring your device to us, an inspection and quote are carried out within 2 working days*.
If you cannot come to us, you will have to send your device. This is best done in consultation with us after you send us an email describing the problem. You should assume that you will have to miss your device for 10 workdays*.
NOTE! We only accept repairs by shipment from Belgium. If you send your repair from abroad, your shipment will be refused and immediately returned.
Describe the nature of the problem with your device and add photos if relevant. We will respond to you within 24 hours during our opening hours.
Request a repair!
You can always inquire about the status of your repair by sending an email. We will respond as soon as possible.
U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.
Email us!
We repair Windows, Linux, and Apple computers.
We also replace glass back covers for iPhones!
We do not offer replacement devices while your device is being repaired. We do offer rental services, prices and terms are determined according to the needs and specific wishes of the customer. Send a request for more information.
Email us!
We offer the following warranty periods and conditions:
New product: 2 year
Refurbished product: 1 or 2 year Meer informatie
Repairs: 6 months
We never provide a warranty for software issues. Warranty is only provided for manufacturing defects, not user errors.
Click here to consult our sales terms and conditions.
Click here to consult our repair conditions.
Returns & Exchanges
No.
Due to the nature of the products we offer, testing is equivalent to putting the device into service.
For more information, view our sales terms and conditions here.
Not satisfied with your products? Delivered defective?
We are sorry to hear that; we will ensure this is rectified as soon as possible.
You can immediately return your product in the original packaging to our store or send it back. We will then send you the same product as a replacement as soon as possible.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.
You can also request an RMA on your account page under the orders menu.
Address & Customer Service
Our store is located at Battelsesteenweg 275, 2800 Mechelen in Belgium. (directly opposite Carrefour)
Contact Form
The store is open on:
Monday to Saturday
from 10:00 to 18:00
Closed on holidays
Security & Privacy
Refurbished
Refurbished devices are thoroughly checked, cleaned, repaired, and updated. These are then offered for sale at a high discount. This is not only good for your budget but also for the environment, as there is less need for new electronic materials and older materials are reused.
In addition to big discounts, we also offer a 1-year warranty on all refurbished materials purchased from us!
Our refurbished products all have a rating, indicated with a star rating.
3 Stars: C grade
4 Stars: B grade
5 Stars: A grade
C grade means the device functions perfectly but has very visible cosmetic damage. These are usually offered at a larger discount.
B grade means the device functions perfectly but has a few minor cosmetic flaws. (small scratches, dents in the casing, etc.)
A grade means the device has been used, but it is not (or barely) noticeable. It's just like buying a new one, but cheaper!
Acquisition
Terms and Conditions
1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).
1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.
2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.
2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.
2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.
2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.
2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.
2.6 The agreement is established at the time Axitech has accepted the order.
3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.
3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.
3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.
3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.
3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.
4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.
4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.
4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.
4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.
4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.
5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.
5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.
5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.
5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.
5.5 Prepayment is only possible by bank or giro transfer.
5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.
6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.
6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).
7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.
7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.
7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.
7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.
7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.
7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.
8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.
8.2 Het retourrecht is niet geldig voor volgende producten:
- Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
- Personalized items (for example, an engraved product)
- Products with limited expiration dates
- Perform a service (e.g., remote assistance, installation, data transfer, etc.)
- Individual products that are part of a bundle
8.3 The right of return is only valid in the following situations:
- The product is in its original condition and undamaged.
- The product was not put into use.
- The product must be returned in its original packaging.
- If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)
8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.
8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.
8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.
8.7 The buyer is responsible for the return of the goods, including shipping costs.
8.8 If abuse of the right of return is suspected, future orders will be refused.
8.9 For more information on Belgian return laws click here.
9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.
9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.
9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.
9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.
9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.
9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.
9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.
9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.
9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.
10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.
10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.
11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.
11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.
11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.
12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.
12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)
12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.
12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.
13.1 Disputes will be resolved by mutual agreement whenever possible.
13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.
14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.
14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.
14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.
14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.
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