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HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk, 80 cm (31.5 inch), 3840 x 2160 pixels, 4K Ultra HD, LCD, 5 ms, Black, Silver 32 Inch

In stock

Central Stock: 20+


Delivery within 1-2 days

€889.00

Attachments

Product Brochure

More Information

SKU 8Y2K9AA#ABB
EAN 0197498471358
Alternative EANs
  • 0197498471280
  • 0197498471297
  • 0197498471303
  • 0197498471310
  • 0197498471327
  • 0197498471334
  • 0197498471341
  • 0197498471365
  • 0197498471372
  • 0197498471389
  • 0197498471396
  • 0197498471402
  • 0197498471419
  • 0197498471426
  • 0197498471433
  • 0197498471440
  • 0197498471457
  • 0197498471464
Brand HP
Energy Class G
Screen size 32 Inch
Resolution 3840 x 2160
LCD Type IPS Black
Touch Screen
Connectivity Displayport, Ethernet, HDMI, Thunderbolt, USB 2.0 Type A
Color Black
Builtin Speakers
VESA Standard 100 x 100 mm
Refresh rate 60 Hz
Response Time 5 ms
AMD FreeSync
NVIDIA G-SYNC
HDR
Brightness 400 cd/m²
Contrast ratio 2000:1
Screen shape Flat


Display

Display diagonal 80 cm (31.5")
Display resolution 3840 x 2160 pixels
HD type 4K Ultra HD
Native aspect ratio 16:9
Display technology LCD
Panel type IPS Black
Touchscreen
Display brightness (peak) 400 cd/m²
Display brightness (typical) 400 cd/m²
Response time 5 ms
Response time measurement type GTG (Gray to Gray)
Display surface Matt
Anti-glare screen
Screen shape Flat
Supported graphics resolutions 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800, 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 2560 x 1440, 3840 x 2160, 640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA)
Supported video modes 2160p
Aspect ratio 16:9
Contrast ratio (typical) 2000:1
Contrast ratio (dynamic) 10000000:1
Maximum refresh rate 60 Hz
Viewing angle, horizontal 178°
Viewing angle, vertical 178°
Display number of colours 1.07 billion colours
Pixel pitch 0.18 x 0.18 mm
Pixel density 140 ppi
Horizontal scan range 30 - 135 kHz
Vertical scan range 29 - 60 Hz
Viewable size, horizontal 69.7 cm
Viewable size, vertical 39.2 cm
Display diagonal (metric) 80 cm
High Dynamic Range (HDR) supported
High Dynamic Range (HDR) technology High Dynamic Range (HDR) 400
Haze rate 25%
Surface hardness 3H
Colour depth 10 bit
Colour gamut standard sRGB, DCI-P3
Colour gamut 100%
sRGB coverage (typical) 100%
Display bezel technology Micro-Edge


Performance

NVIDIA G-SYNC
AMD FreeSync
Fast charging
VESA Adaptive Sync support
Flicker-free technology
Low Blue Light technology
HP segment Business


Multimedia

Built-in speaker(s)
Built-in camera


Design

Market positioning Business
Product colour Black, Silver
Detachable stand
Feet colour Silver, Black


Ports & interfaces

Built-in USB hub
USB upstream port type USB Type-A, USB Type-B
Number of USB Type-B upstream ports quantity 1
USB Type-A downstream ports quantity 4
USB Power Delivery (USB PD)
USB Power Delivery up to 100 W
HDMI
HDMI ports quantity 1
HDMI version 2.0
DisplayPorts quantity 1
DisplayPort version 1.4
Thunderbolt 4 ports quantity 1
Built-in KVM switch
HDCP


Network

Ethernet LAN
Remotely operated


Ergonomics

VESA mounting
Panel mounting interface 100 x 100 mm
Cable lock slot
Height adjustment
Adjustable height (max) 15 cm
Pivot
Pivot angle 0 - 90°
Swivelling
Swivel angle range 0 - 45°
Tilt adjustment
Tilt angle range -5 - 20°
Picture-in-Picture
On Screen Display (OSD)


Power

Energy efficiency class (SDR) G
Energy efficiency class (HDR) G
Energy consumption (SDR) per 1000 hours 33 kWh
Energy consumption (HDR) per 1000 hours 45 kWh
Power consumption (typical) 48 W
Power consumption (standby) 0.5 W
Power consumption (max) 205 W
Power consumption (off) 0.3 W
AC input voltage 100 - 240 V
AC input frequency 50/60 Hz
Power supply type Internal
Energy efficiency scale A to G


Operational conditions

Operating temperature (T-T) 5 - 35 °C
Operating relative humidity (H-H) 5 - 95%
Storage relative humidity (H-H) 20 - 80%
Operating altitude 0 - 5000 m
Non-operating altitude 0 - 12192 m


Weight & dimensions

Width (with stand) 713.5 mm
Depth (with stand) 217 mm
Height (with stand) 604.9 mm
Weight (with stand) 8.77 kg
Width (without stand) 713.5 mm
Depth (without stand) 47 mm
Height (without stand) 415.9 mm


Packaging data

Package width 816 mm
Package depth 185 mm
Package height 504 mm
Package weight 13.7 kg
Package type Box


Packaging content

Stand included
Cables included AC, Thunderbolt
Quick start guide
Bundled software HP Display Center; HP Client Management Script Library


Sustainability

Sustainability certificates ENERGY STAR


Carbon footprint

Total carbon footprint (kg of CO2e) 190
Carbon emissions, manufacturing (kg of CO2e) 103
Carbon emissions, logistics (kg of CO2e) 2
Carbon emissions, end-of-life (kg of CO2e) 2
Total carbon emissions, w/o use phase (kg of CO2e) 78


Other features

Country of origin China
UNSPSC-code 43211902
Weight 8.77 kg
Height 415.9 mm
Width 713.5 mm
Depth 47 mm
Compliance certificates BIS, BSMI, C-TICK, CB, CCC, CE, CECP, CEL, EAC, Federal Communications Commission (FCC), RCM, VCCI, cTUVus
Manufacturer warranty HP three-year limited warranty
Ethernet LAN (RJ-45) ports 1
Certification Australia MEPS; Bauart; CB; CE; CEL; China CCC; China CECP; C-Tick; cTUVus; CU; EAC; EUP Lot-5; EUP Lot-6; FCC; ISO 9241-307; KC (Korean) requirements; KCC (Korean) requirements; Korea MEPS (E-standby); NOM (Mexico); PSB for Singapore; RCM; SEPA eco label (China); S-Mark for Argentina; Taiwan BSMI; VCCI; Vietnam MEPS; EUP Lot-26; California Energy Commission (CEC); South Africa Energy; Mexico Energy; UAE; TUV-GS; NRCS of South Africa; Belarus Energy; India BIS; Cambodia ISC; NRCS; Ukraine EE; South Africa safety; Ukraine CoC; Ukraine DOC; Microsoft WHQL Certification (Windows 11)


Brand-specific features

HP GTIN (EAN/UPC) 197498471389


Technical details

General Product Safety Regulation (GPSR) URL https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true
  • This precise 31.5" 4K monitor delivers 2 x the contrast of traditional IPS panels with cutting-edge IPS Black technology. Create with up to 1.07 billion colors thanks to VESA DisplayHDR™ 400, 98% Display P3, and superb color accuracy.<sup>[1]</sup>
  • Reduce clutter and maximize productivity with Thunderbolt™ 4 connectivity that delivers video, 40Gbps data, and power via a single cable.<sup>[2]</sup> Connect all your accessories and charge your laptop at up to 100W—all with this monitor hub.
  • Instantly wake your display and PC with the monitor's Single Power On<sup>[4]</sup>, and thanks to the built-in KVM Switch, multi-task between 2 computers with just one display, keyboard, and mouse.<sup>[5]</sup>
  • Sustainably designed using 85% post-consumer recycled materials and 5% ocean-bound plastics<sup>[6]</sup> with 100% sustainably sourced packaging<sup>[7]</sup>, plus 90% recycled aluminum in the stand.


HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk.

Display diagonal: 80 cm (31.5"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: LCD, Display surface: Matt, Response time: 5 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°.

Built-in USB hub.

VESA mounting, Height adjustment.

Product colour: Black, Silver




Color that rivals reality

View every detail as if it's true-to-life with captivating color contrast on this precise 31.5" 4K monitor. Through the cutting-edge IPS Black panel, dive into deeper shadows and richer hues with twice the contrast of a traditional IPS panel. Combined with VESA DisplayHDR™ 400, wide 98% Display P3 color gamut, and superb color accuracy[1], what you see on screen rivals reality.



Unleash the power of Thunderbolt™ 4

Transform your desk into a productivity powerhouse with this Thunderbolt™ 4 monitor.[2] Through a single cable, drive 4K resolution at 60 Hz, daisy chaining support for a second 4K monitor, as well as high-speed data and internet[3]—all while charging your device at up to 100W—without slowing you down.



Seamless control

Designed with intelligent controls, this display gets you working quickly and multi-tasking efficiently. Instantly wake your display and PC with Single Power On[4]. And when you're multi-tasking between two devices, simply use the built-in KVM switch to control both with just a single keyboard and mouse.[5]



IPS Black

Stunning colors from any angle thanks to the 2,000:1 contrast ratio and ultra-wide viewing angles. [1]



4K UHD Resolution

Get lost in the captivating definition and expanded view of 4K resolution.



31.5-inch Diagonal Screen

Dive in and accomplish more on a massive 31.5-inch diagonal screen framed by a 4-sided, virtually borderless bezel.



VESA DisplayHDR™ 400

Replicate reality on your screen and enjoy watching HDR media with enhanced contrast.



Wide Color Gamuts

100% sRGB for ideal color reproduction and 98% Display P3 for deeper, lifelike hues. [1]



Colors Calibrated to Perfection

Every HP Series 7 Pro Monitor undergoes strict factory color calibration to assure that over 400 colors achieve a Delta E of less than 2, making any color difference virtually indistinguishable to the human eye for superb color accuracy.



Thunderbolt™ 4 Technology

Multitask like a pro with a display that supports up to two 4K monitors through superfast Thunderbolt™ 4 technology and delivers 40Gbps data bandwidth for faster inputs. This display also delivers up to 100W of power directly to your laptop. [2]



Daisy Chain a Second 4K Monitor

Display even more with DisplayPort 1.4™ out by daisy chaining up to two 4K displays for the superb high-definition, multi-display setup.



More Ports. More Flexibility.

More ports means more capabilities. With Thunderbolt™ 4, USB-C® with data and 15W, HDMI 2.0, DisplayPort™ 1.4 In and Out, RJ-45, USB-B hub, and four USB-A 3.2 ports, you can connect multiple devices like a webcam and keyboard. [9]



Dependable Internet Connectivity

Feel confident in your connection with a monitor that connects directly to Ethernet via RJ-45 port for high-speed, 1 Gb internet connection and remote IT manageability. [3,10]



Single Power On

Instantly turn on your display and laptop, even when the lid is closed, by pressing the power button on the bottom of the display. [11]



KVM Switch

Boost your productivity by seamlessly multi-tasking between two different computers with just one keyboard and mouse thanks to this monitor's built-in KVM Switch. [5]



Picture By Picture

Running two computers and want to display both on one monitor at the same time? No problem. With Picture By Picture (PBP), it's easy.



Endless Adjustability

4-way adjustability for the perfect viewing angle.



Ergonomic Setup Guide

Achieve all-day comfort when you apply the best practices from the Ergonomic Setup Guide. [12]



Always-on, True Color, Low-Blue Light Filter

HP Eye Ease is an always-on, low-blue light filter that helps keep your eyes comfortable throughout the day by reducing blue light without impacting color accuracy or adding a yellow color shift.



Easily Personalize and Adjust Your Display

Customize your display with easy, intuitive HP Display Center software. [13]



Remote Management Reimagined

HP Client Management Script Library (CMSL) makes remote manageability easy to use. This powerful solution works seamlessly with Intune/SCCM to manage your display fleet using PowerShell. [10]





The power to make it real
See ultimate potential before it’s real with the ultra-powerful and stunningly precise, HP Series 7 Pro 31.5" 4K Thunderbolt 4 Monitor. Powered by the impressive capabilities of Thunderbolt™ 4, experience your creations in tangible, lifelike detail with IPS Black technology and 4K UHD resolution.[1]

HP three-year limited warranty


<sup>[1]</sup> All performance specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary, either higher or lower.<br><sup>[2]</sup> For full Thunderbolt™ 4 functionality, host PC must support Thunderbolt™ 4.<br><sup>[3]</sup> Display supports 1Gb ethernet speed. Host PC requires infrastructure to support 1 Gb ethernet speeds.<br><sup>[4]</sup> Single Power On only compatible with HP PCs with Windows 10 or higher.<br><sup>[5]</sup> For KVM compatibility, if connected PCs do not have USB-C® port, user will need a USB-C® to A cable. Sold separately.<br><sup>[9]</sup> Comes with DisplayPort™ cable; HDMI cable; USB Type-A to B cable; and Thunderbolt™ 4 cable.<br><sup>[10]</sup> HP CMSL is estimated to be available between November 2024 to April 2025. HP CMSL is only supported on 64-bit PowerShell 5.1 and higher. CMSL Support Windows 10 version 1809 and higher, and Windows 11. Some limitations may apply to legacy displays. Visit support.hp.com to download HP CMSL.<br><sup>[11]</sup> Only compatible with HP PCs that have Windows 10 or higher.<br><sup>[12]</sup> Ergonomic Setup Guide is available through HP Display Center. Host PC requires Windows 10 or higher. HP Display Center is available on the Microsoft store.<br><sup>[13]</sup> Host PC requires Windows 10 or higher. HP Display Center is available on the Microsoft store.<br>Technical specification disclaimers<br>All specifications represent the typical specifications provided by HP's component manufacturers, actual performance may vary either higher or lower.<br>DisplayPort™ 1.4 or HDMI 2.0 required to drive panel at its native resolution. The video card of the connected PC must be capable of supporting 3840 x 2160 at 60 Hz with 10-bit color using one DisplayPort™, HDMI, or USB-C® (DisplayPort™ alt mode).<br>Number of colors through A-FRC technology.<br>EPEAT® registered where applicable. EPEAT® registration varies by country. See www.epeat.net for registration status by country. Based on US EPEAT® registration according to IEEE 1680.1-2018 EPEAT®. Status varies by country. Visit www.epeat.net for more information.<br>External power supplies, WWAN modules, power cords, cables and peripherals excluded. Service parts obtained after purchase may not be Low Halogen.<br>ITE Derived Closed Loop Plastic percentage is based on the definition set in the IEEE 1680.1-2018 standard.<br>100% outer box packaging and corrugated cushions made from sustainably sourced certified and recycled fibers.<br>All plastic parts contain ocean-bound plastic. Percentage of ocean-bound plastic contained in each component varies by product.<br>Percent of recycled metal varies by product.<br>Included cables may vary by country.<br>Lock sold separately.<br>Host PC requires Windows 10 and above. HP Display Center is available on the Microsoft store.<br>HP CMSL is estimated to be available between November 2024 to April 2025. HP CMSL is only supported on 64-bit PowerShell 5.1 and higher. CMSL Support Windows 10 version 1809 and higher, and Windows 11. Some limitations may apply to legacy displays. Visit support.hp.com to download HP CMSL.

Delivery

Welcome to the shipping information page.

Here u will find useful information about our shipping conditions

U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.

Stock

You can find the status of local and central stock on our product pages.

Local stock means stock that is physically present in our store.

Central stock means stock available from our suppliers.

For delivery times, this means that products from local stock can usually be delivered a little earlier.

Prices

Belgium

4,95*
  • 1-2 Days

Netherlands, Luxembourg

9,95
  • 2-3 Days

Germany, France

14,95
  • 3-5 Days

European Union

24,95
  • 3-5 Days

Rest of Europe

34,95
  • 5-10 Days

Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium

*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.

Deliveries outside of Europe

Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.

Retours

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

For more information click here


Click here to contact us.

Write Your Own Review
Only registered users can write reviews. Please Sign in or create an account

Order

Click here to see how to place an order.

You can always view your orders on your account page. Here you can also cancel them.
If you ordered without an account, you can best send us an email so that we can cancel it for you.


Once an order is placed, it can no longer be changed. If you want to place another order, first cancel your old order.

 

The quantities you see on a product are the stock from our suppliers.
If local stock is mentioned, it means we have it available in the store.
If a product is marked as out of stock, it means it is currently unavailable from both our suppliers and in our store.

Payments

We offer the following payment options:

Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Bank transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Installment plan: No

Has your payment via Bancontact failed? First check whether the money has been debited or not. Is this not the case? Then you can immediately place an order again.
Has the money been debited from your bank account but you have not received a confirmation email after an hour? Then send us an email and include your transaction number. This is always stated in the debit details. We will assist you as soon as possible.

You have placed an order and want to pay with a credit card, but you receive the message that your credit card has been declined. That is unfortunate. Rest assured, we do not charge money from a declined credit card and you will receive a notification that the order cannot be processed. You can simply place your order again with another payment method such as Bancontact.

More information

Email us!

Did you pay via iDEAL? Then we will transfer the payment back to your account. If you paid with your credit card and returned your entire order, we will refund the amount to your credit card. Did you only return part of your order? Then we will transfer the money to your specified account number. When your account number is not known, we kindly ask you to provide it to us. Have you been to our store and paid there? Then we ask for your account number so we can refund the amount. Refunds are made within 3 to 5 business days.

Have you not received a refund after 3 to 5 business days? The time it takes for your refund to appear back in your account varies from bank to bank. If you have not received a refund after 7 business days, it is best to contact our customer service.

Email us!

Your VAT number is checked with VIES (VAT Information Exchange System), and if it is valid and you qualify for VAT-free purchases, this is done automatically for you.

If this does not work, you can always contact our customer service as a professional customer with a valid VAT number to place your order. 
Be as complete as possible in the description of your order, preferably with URL links from our webshop, so that we can assist you as quickly as possible. An invoice is always created.

Email us!

Delivery & Pickup

You can find a detailed overview of our shipping locations and rates here.

You can track the status of your order on your account page.

Click on 'My orders', then select the correct order.

Then click on 'Order Shipments', next to 'Invoices'

Now you have an overview of all shipments of the order.

Each shipment has its own tracking link, you can find this just under the shipment number.

Of course, you can pick up your order at our store in Mechelen! Indicate this during your order, and we will notify you when your product is ready for pickup.

That's annoying, but don't worry. First, check the following points:

- Check the 'Track & Trace code', it may provide more insight into the delay of your package.
- Check the delivery address, was it entered correctly during the order?

- Check your mailbox, it may contain a message that you were not at home during the delivery. It is possible that the mailman or courier will offer your package again or has delivered it to the neighbors.
- If none of these provide clarity, please contact us.

Email us!

Warranty & Repairs

You can bring in your repair at any time without an appointment at our store!
When you bring your device to us, an inspection and quote are carried out within 2 working days*.

If you cannot come to us, you will have to send your device. This is best done in consultation with us after you send us an email describing the problem. You should assume that you will have to miss your device for 10 workdays*.
NOTE! We only accept repairs by shipment from Belgium. If you send your repair from abroad, your shipment will be refused and immediately returned.

Describe the nature of the problem with your device and add photos if relevant. We will respond to you within 24 hours during our opening hours.

Request a repair!

You can always inquire about the status of your repair by sending an email. We will respond as soon as possible.

 

U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.

Email us!

We repair Windows, Linux, and Apple computers.

We also replace glass back covers for iPhones!

Klik hier voor meer informatie.

We do not offer replacement devices while your device is being repaired. We do offer rental services, prices and terms are determined according to the needs and specific wishes of the customer. Send a request for more information.

Email us!

We offer the following warranty periods and conditions:

New product: 2 year
Refurbished product: 1 or 2 year   Meer informatie
Repairs: 6 months

We never provide a warranty for software issues. Warranty is only provided for manufacturing defects, not user errors.

Click here to consult our sales terms and conditions.

Click here to consult our repair conditions.

Returns & Exchanges

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.

For more information, view our sales terms and conditions here.

Email us!

No.

 

Due to the nature of the products we offer, testing is equivalent to putting the device into service.

 

For more information, view our sales terms and conditions here.

Not satisfied with your products? Delivered defective?
We are sorry to hear that; we will ensure this is rectified as soon as possible.
You can immediately return your product in the original packaging to our store or send it back. We will then send you the same product as a replacement as soon as possible.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

You can also request an RMA on your account page under the orders menu.

More information

Email us!

Address & Customer Service

Our store is located at Battelsesteenweg 275, 2800 Mechelen in Belgium. (directly opposite Carrefour)

Contact Form

The store is open on:

Monday to Saturday

from 10:00 to 18:00

Closed on holidays

Refurbished

Refurbished devices are thoroughly checked, cleaned, repaired, and updated. These are then offered for sale at a high discount. This is not only good for your budget but also for the environment, as there is less need for new electronic materials and older materials are reused.

In addition to big discounts, we also offer a 1-year warranty on all refurbished materials purchased from us!

 

Click here for more information.

Our refurbished products all have a rating, indicated with a star rating.

3 Stars: C grade
4 Stars: B grade
5 Stars: A grade

C grade means the device functions perfectly but has very visible cosmetic damage. These are usually offered at a larger discount.

B grade means the device functions perfectly but has a few minor cosmetic flaws. (small scratches, dents in the casing, etc.)

A grade means the device has been used, but it is not (or barely) noticeable. It's just like buying a new one, but cheaper!

 

Click here for more information.

Terms and Conditions

1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).


1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.

2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.


2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.


2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.


2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.


2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.


2.6 The agreement is established at the time Axitech has accepted the order.

3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.

 

3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.


3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.


3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.


3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.

4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.


4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.


4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.


4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.

 

4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.

5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.


5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.


5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.


5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.


5.5 Prepayment is only possible by bank or giro transfer.


5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.

6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.


6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).

7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.


7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.


7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.


7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.


7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.


7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.

8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.

 

8.2 Het retourrecht is niet geldig voor volgende producten:

  • Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
  • Personalized items (for example, an engraved product)
  • Products with limited expiration dates
  • Perform a service (e.g., remote assistance, installation, data transfer, etc.)
  • Individual products that are part of a bundle

 


8.3 The right of return is only valid in the following situations:

  • The product is in its original condition and undamaged.
  • The product was not put into use.
  • The product must be returned in its original packaging.
  • If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)

 

8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.

 

8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.


8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.

 

8.7 The buyer is responsible for the return of the goods, including shipping costs.

 

8.8 If abuse of the right of return is suspected, future orders will be refused.

 

8.9 For more information on Belgian return laws click here.

9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.


9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.


9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.


9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.


9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.


9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.


9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.


9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.


9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.

10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.


10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.

11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.


11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.


11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.

12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.


12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)


12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.

 

12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.

13.1 Disputes will be resolved by mutual agreement whenever possible.


13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.

14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.


14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.


14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.


14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.

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