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POCO X7 Pro, 16.9 cm (6.67 inch), 2712 x 1220 pixels, 512 GB, 50 MP, Green MediaTek Dimensity 8400 Ultra 6.7 Inch Wi-Fi 6 6000mAh Smartphones 61694
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More Information
| SKU | 61694 |
| Alternative SKUs |
|
| EAN | 6932554408770 |
| Brand | XIAOMI |
| Processor | MediaTek Dimensity 8400 Ultra |
| RAM | 12GB |
| Memory Type | LPDDR5x |
| Storage | 512GB |
| Screen size | 6.7 Inch |
| Resolution | 2712 x 1220 |
| LCD Type | AMOLED |
| Connectivity | 3G, 4G, 5G, Bluetooth, NFC, Wi-Fi |
| Color | Green |
| Camera Resolution | 50 MP |
| Battery Capacity (mAh) | 6000 |
| HDR | |
| SIM Card Capacity | Dual SIM |
| Sensors | Flikkersensor, Gyroscoop, Omgevingslichtsensor, Proximity sensor, Versnellingsmeter |
| IP Rating | IP68 |
| Quick Charge | |
| Wifi Version | Wi-Fi 6 |
Display
| Display diagonal | 16.9 cm (6.67") |
| Panel type | AMOLED |
| Display glass type | Gorilla Glass |
| Gorilla Glass version | Gorilla Glass 7i |
| Display resolution | 2712 x 1220 pixels |
| Display number of colours | 68 billion colours |
| Colour depth | 12 bit |
| Contrast ratio (typical) | 5000000:1 |
| Maximum refresh rate | 120 Hz |
| Display brightness | 1400 cd/m² |
| Maximum display brightness (HDR) | 3200 cd/m² |
| Display brightness (min) | 700 cd/m² |
| High Dynamic Range (HDR) supported | |
| High Dynamic Range (HDR) technology | Dolby Vision, High Dynamic Range 10+ (HDR10 Plus) |
| Pixel density | 446 ppi |
Processor
| Processor family | MediaTek |
| Processor model | Dimensity 8400 Ultra |
| Processor cores | 8 |
| Processor boost frequency | 3.25 GHz |
Storage
| RAM capacity | 12 GB |
| RAM type | LPDDR5X |
| Internal storage capacity | 512 GB |
Camera
| Rear camera sensor size | 1/1.95" |
| Rear camera resolution (numeric) | 50 MP |
| Second rear camera resolution (numeric) | 8 MP |
| Rear camera aperture number | 1.5 |
| Second rear camera aperture number | 2.2 |
| Rear camera pixel size | 1.6 µm |
| Front camera type | Single camera |
| Front camera sensor size | 1/4" |
| Front camera resolution (numeric) | 20 MP |
| Front camera aperture number | 2.2 |
| Rear camera flash | |
| Resolution at capture speed | 1280x720@30fps, 1920x1080@30fps, 1920x1080@60fps, 3840x2160@24fps, 3840x2160@30fps, 3840x2160@60fps |
| Video recording modes | 720p, 1080p, 2160p |
| Rear camera type | Dual camera |
| Dual video recording | |
| Time lapse mode | |
| Night mode | |
| Panorama | |
| Portrait mode | |
| Slow motion mode | |
| Slow motion rate | 1080p at 120fps/240fps/960fps, 720p at 120fps/240fps/960fps |
Network
| SIM card capability | Dual SIM |
| Mobile network generation | 5G |
| 3G standards | WCDMA |
| 4G standard | LTE-TDD & LTE-FDD |
| 5G standard | Sub6 SA/NSA |
| Top Wi-Fi standard | Wi-Fi 6 (802.11ax) |
| Wi-Fi standards | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax) |
| Bluetooth | |
| Bluetooth version | 6.0 |
| Wi-Fi Direct | |
| Near Field Communication (NFC) |
Design
| Form factor | Bar |
| Product colour | Green |
| International Protection (IP) code | IP68 |
Performance
| Fast charging | |
| Graphics card | Mali-G720 |
| Fingerprint reader | |
| Face recognition |
Navigation
| Assisted GPS (A-GPS) | |
| GPS (satellite) | |
| NavIC | |
| GLONASS | |
| BeiDou | |
| Galileo | |
| Electronic compass | |
| Position location |
Multimedia
| Speakers | stereo |
| Audio system | Dolby Atmos |
| Audio formats supported | AAC, AMR, AWB, FLAC, MP3, OGG, WAV |
| Video formats supported | 3GP, ASF, AVI, MKV, MP4, WEBM, WMV |
Software
| Operating system fork | HyperOS 2 |
Battery
| Battery capacity | 6000 mAh |
Sensors
| Proximity sensor | |
| Accelerometer | |
| Ambient light sensor | |
| Gyroscope | |
| Flicker sensor |
Power
| USB Power Delivery (USB PD) | |
| USB Type-C required charging power (max) | 90 W |
Weight & dimensions
| Width | 75.2 mm |
| Depth | 8.29 mm |
| Height | 160.8 mm |
| Weight | 195 g |
Certificates
| Compliance certificates | TÜV mark |
Packaging content
| AC adapter included | |
| Quick start guide | |
| Warranty card | |
| Cables included | USB Type-C |
| SIM card ejector pin | |
| Protective case |
- 16.9 cm (6.67") 2712 x 1220 pixels Gorilla Glass
- MediaTek Dimensity 8400 Ultra
- 12 GB 512 GB
- 5G Dual SIM
- 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax) Bluetooth 6.0 Near Field Communication (NFC)
- Dual camera 50 MP 8 MP
- 6000 mAh
- HyperOS 2
POCO X7 Pro.
Display diagonal: 16.9 cm (6.67"), Display resolution: 2712 x 1220 pixels.
Processor family: MediaTek, Processor model: Dimensity 8400 Ultra.
RAM capacity: 12 GB, RAM type: LPDDR5X, Internal storage capacity: 512 GB.
Rear camera resolution (numeric): 50 MP, Rear camera type: Dual camera.
SIM card capability: Dual SIM.
Battery capacity: 6000 mAh.
Product colour: Green.
Weight: 195 g
Display diagonal: 16.9 cm (6.67"), Display resolution: 2712 x 1220 pixels.
Processor family: MediaTek, Processor model: Dimensity 8400 Ultra.
RAM capacity: 12 GB, RAM type: LPDDR5X, Internal storage capacity: 512 GB.
Rear camera resolution (numeric): 50 MP, Rear camera type: Dual camera.
SIM card capability: Dual SIM.
Battery capacity: 6000 mAh.
Product colour: Green.
Weight: 195 g
Poco X7 Pro
Full speed ahead
Flagship Dimensity 8400-Ultra
6000mAh (typ) battery with 90W HyperCharge
CrystalRes 1.5K 120Hz AMOLED display
50MP main camera with OIS
IP68* dust and water resistance
lagship Dimensity 8400-Ultra
1,704,330* AnTuTu score
6000mAh (typ) battery with 90W* HyperCharge
Charge to 100% in 42 mins*
CrystalRes 1.5K 120Hz* AMOLED display
Ultra-slim bezel for premium viewing
50MP main camera with OIS
20MP front camera
IP68* dust and water resistance
Flagship-level resistance for strong protection
Speed redefined
Dimensity 8400-Ultra
Global debut
Featuring the world-first ARM Cortex-A725 CPU architecture with an All-Big-Core design and TSMC's advanced 4nm process technology for superior gaming and multitasking, setting new performance standards.
WildBoost Optimization 3.0
Bring incredible gaming to hardcore POCOers.
Powered by Xiaomi HyperOS 2 and Dimensity 8400-Ultra, next-gen WildBoost Optimisation enhances performance, graphics, connectivity, and game audio, with a revamped Ul design for unstoppable power.
Enhanced game audio
More immersive spatial sound
Boosted game noises for competitive edge
Transcription accuracy for in-game voice chats
Smart performance scheduling
Same scenarios, better tenergy efficiency
Thru AI frequency modulation, AI thread management and frame-rate stabilisation to improve energy efficiency in multitasking scenarios. It's time to level up!
lmproved gaming connectivity
Al smart antenna selection
+20%*
improvement to connection stability
Triple split antenna design
+30%*
signal output area when gaming
Super Resolution Rendering*
Clearer gaming graphics
Break through the original graphics quality, making the game characters more refined and the scene pictures more realistic.
LiquidCool Technology 4.0
POCO 3D IceLoop system
The POCO X7 Pro comes with the X series’ most powerful cooling system, combining design, hardware, and AI to keep temperatures optimal and performance at its peak, even during long use.
User-oriented thermal conductivity structure
Designing efficient heat paths to enhance heat dissipation and significantly improve thermal comfort during gaming.
Intelligent temperature control
Equipped with 10 temperature sensors for precise and comprehensive temperature monitoring. AI identifies usage scenarios in real time, selecting the best cooling strategy for an optimal thermal experience.
Longer battery life
6000mAh
Next-gen breakthrough in battery capacity
Featuring the largest battery capacity in the POCO X series*, POCO X7 Pro offers a 1000mAh boost while maintaining a slim design.
90W HyperCharge
Equipped with the self-developed Surge P2 chip and 58 safety measures, it provides faster and more reliable charging for the larger battery.
Smart Charging Engine
Enhanced charging experience
Thanks to the dedicated Surge P2 charging chipset and Surge G1 battery chipset, the refined smart charging engine is more focused on user experience, offering greater charging efficiency, improved cold resistance, and enhanced battery durability.
Perceptive charging
Intelligently adapts to user behaviors and scenarios, ensuring an optimal balance of charging speed and thermal comfort.
Battery health 4.0
When charging at high temperature, the fully charged voltage is reduced to delay battery aging and extend battery life.
Low- temperature charging
Supports charging at temperature as low as -25°C.
Battery protection 2.0
Heavy load smart charging
Immersive display
Flagship screen redefining visual excellence
A 1.5K CrystalRes 6.67-inch flagship AMOLED screen with enhanced luminous materials offers ultra-high peak brightness and stunning visuals while optimising power efficiency. Striking colours provide an immersive viewing experience.
Professional colour display
Pro HDR display
Ultra-high peak brightness HDR contents are up to 8 times brighter* with improved contrast for even more impressive details.
Original colour Pro
A professionally-calibrated true-colour display produces vibrant images with accurate colour reproduction and consistent colour display across devices.
Adaptive HDR
The display dynamically adjusts to video content and screen brightness to ensure a comfortable viewing experience and vivid details in different lighting conditions.
Pro HDR display
Ultra-high peak brightness HDR contents are up to 8 times brighter* with improved contrast for even more impressive details.
Professional eye-friendly display
Triple TÜV Rheinland certifications
16,000 levels of brightness adjustment and 1920Hz PWM* dimming together facilitate comfortable changes in brightness, reducing eye strain during extended use.
Ultra smooth for a seamless experience
2560Hz* instant touch sampling rate
16x super-resolution touch control
Wet Touch display
Wet or oily fingers pose no issue
The upgraded Wet Touch technology enhances touch accuracy across diverse conditions, enabling precise control even with water, oil stains, or foam on the screen.
Corning® Gorilla® Glass 7i
Incredibly tough Corning® Gorilla® Glass 7i provides better protection for the screen.
2x* Drop resistance
2x* Scratch resistance
Light-Capturing Camera
Sony's IMX882
+65%* light intake
*+65% light intake compared to previous generation, based on the light intake per individual pixel. Data obtained from POCO Internal Labs.
With a 50MP resolution and a large f/1.5 aperture, it significantly enhances picture quality in low-light conditions. Optical Image Stabilisation (OIS), advanced snapshot features, and upgraded AI algorithms collectively make capturing stunning photos effortless.
50MP
f/1.5 ultra-large aperture
Main camera
Sony's IMX882
8MP
Ultra-wide camera
20MP
Front camera
Professional portraits
Real light spot
Dual focal Lengths for portraits
POCO Imaging Engine
with RAW algorithm
Improved picture quality
Both the front and rear cameras preserve more details with increased depth from light and shadows thanks to a RAW-based algorithm.
UltraSnap*
Full speed captures, anywhere and anytime
Low-latency capture
Night Scene Capture
Motion Capture*
Professional Videography
4K/60 fps video with OIS & EIS
OIS and EIS are both supported when recording 4K/60fps videos for a perfect combination of high picture quality and a high frame rate.
Motion tracking focus 2.0
The double-click autofocus feature automatically identifies a range of subjects, from people to insects, tracking each target to ensure clarity with every shot.
Director mode
Director mode presents a professional film camera interface with advanced parameter controls, supporting up to 4K at 60 frames per second. It supports shooting in log format and can also connect to a Pad or smartphone for monitoring, offering a comprehensive professional video shooting experience.
New experiences in creativity
AI Image Expansion
Extend your images seamlessly with intelligent context generation powered by on-device AI.
AI Erase Pro
Precisely clean up your photos by removing unwanted elements with AI Erase Pro.
AI Film
Edit vlogs easily. Effortlessly create short, cinematic videos with the help of AI Film. Select the photos and videos you want to use, describe what you imagine, and watch as AI Film does the rest.
Dynamic shots
Bring every moment to life.
Capture the most beautiful moments with the option to trim and select your perfect shot later. Export your creation as a photo, video, or GIF to ensure your memories last beyond a single moment.
Powerful experience
POCO's first-ever
IP68 water and dust resistance
Featuring enhanced protection with pioneering dust and water-resistant measures for comprehensive protection, the device achieves water resistance up to 1.5m*. No matter rain or shine, it works perfectly.
Evolved AI experience
Poco X7 Pro
Chat with Gemini, your AI assistant from Google. Get help writing, brainstorming, learning, and more.
Superb positioning
For more precise navigation
Dual-frequency GPS and Triple-frequency BDS satellite positioning provide you more accurate positioning, navigation, and precise trajectory tracking,even in complex environments such as areas with tall buildings or mountains
Ultimate auditory experience
AI Super Cinema
Dual-speaker with a brand-new AI algorithm for an immersive 3D surround stereo sound experience.*
AI Call Boost
Automatically adjusts call volume based on ambient noise, ensuring crystal-clear conversations as if you were speaking face-to-face even in noisy environments.
Stylish new design
Performance-driven design
Exudes quality and personality
With a fresh design language featuring textured stitching and a racetrack-inspired deco, complemented by smooth curves for a distinctive look.
The premium dual-turbo ring design radiates performance and allure, drawing attention at first glance.
POCO’s distinctive deco style
New design, simple yet powerful.
Dual-texture design
An innovative blend of two textures, with a unique design that highlights individuality and distinctiveness.
The yellow version features a leather texture for added boldness.
Comfortable to hold
All-around equal curved back design fits your hand for a comfortable grip.
Delivery
Welcome to the shipping information page.
Here u will find useful information about our shipping conditions
U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.
Stock
You can find the status of local and central stock on our product pages.
Local stock means stock that is physically present in our store.
Central stock means stock available from our suppliers.
For delivery times, this means that products from local stock can usually be delivered a little earlier.
Prices
Belgium
- 1-2 Days
Netherlands, Luxembourg
- 2-3 Days
Germany, France
- 3-5 Days
European Union
- 3-5 Days
Rest of Europe
- 5-10 Days
Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium
*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.
Deliveries outside of Europe
Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.
Retours
For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.
For more information click here
Write Your Own Review
Order
Click here to see how to place an order.
You can always view your orders on your account page. Here you can also cancel them.
If you ordered without an account, you can best send us an email so that we can cancel it for you.
Once an order is placed, it can no longer be changed. If you want to place another order, first cancel your old order.
The quantities you see on a product are the stock from our suppliers.
If local stock is mentioned, it means we have it available in the store.
If a product is marked as out of stock, it means it is currently unavailable from both our suppliers and in our store.
Payments
We offer the following payment options:
Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Bank transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Installment plan: No
Has your payment via Bancontact failed? First check whether the money has been debited or not. Is this not the case? Then you can immediately place an order again.
Has the money been debited from your bank account but you have not received a confirmation email after an hour? Then send us an email and include your transaction number. This is always stated in the debit details. We will assist you as soon as possible.
You have placed an order and want to pay with a credit card, but you receive the message that your credit card has been declined. That is unfortunate. Rest assured, we do not charge money from a declined credit card and you will receive a notification that the order cannot be processed. You can simply place your order again with another payment method such as Bancontact.
Did you pay via iDEAL? Then we will transfer the payment back to your account. If you paid with your credit card and returned your entire order, we will refund the amount to your credit card. Did you only return part of your order? Then we will transfer the money to your specified account number. When your account number is not known, we kindly ask you to provide it to us. Have you been to our store and paid there? Then we ask for your account number so we can refund the amount. Refunds are made within 3 to 5 business days.
Have you not received a refund after 3 to 5 business days? The time it takes for your refund to appear back in your account varies from bank to bank. If you have not received a refund after 7 business days, it is best to contact our customer service.
Email us!
Your VAT number is checked with VIES (VAT Information Exchange System), and if it is valid and you qualify for VAT-free purchases, this is done automatically for you.
If this does not work, you can always contact our customer service as a professional customer with a valid VAT number to place your order.
Be as complete as possible in the description of your order, preferably with URL links from our webshop, so that we can assist you as quickly as possible. An invoice is always created.
Email us!
Delivery & Pickup
You can find a detailed overview of our shipping locations and rates here.
You can track the status of your order on your account page.
Click on 'My orders', then select the correct order.
Then click on 'Order Shipments', next to 'Invoices'
Now you have an overview of all shipments of the order.
Each shipment has its own tracking link, you can find this just under the shipment number.
Of course, you can pick up your order at our store in Mechelen! Indicate this during your order, and we will notify you when your product is ready for pickup.
That's annoying, but don't worry. First, check the following points:
- Check the 'Track & Trace code', it may provide more insight into the delay of your package.
- Check the delivery address, was it entered correctly during the order?
- Check your mailbox, it may contain a message that you were not at home during the delivery. It is possible that the mailman or courier will offer your package again or has delivered it to the neighbors.
- If none of these provide clarity, please contact us.
Email us!
Warranty & Repairs
You can bring in your repair at any time without an appointment at our store!
When you bring your device to us, an inspection and quote are carried out within 2 working days*.
If you cannot come to us, you will have to send your device. This is best done in consultation with us after you send us an email describing the problem. You should assume that you will have to miss your device for 10 workdays*.
NOTE! We only accept repairs by shipment from Belgium. If you send your repair from abroad, your shipment will be refused and immediately returned.
Describe the nature of the problem with your device and add photos if relevant. We will respond to you within 24 hours during our opening hours.
Request a repair!
You can always inquire about the status of your repair by sending an email. We will respond as soon as possible.
U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.
Email us!
We repair Windows, Linux, and Apple computers.
We also replace glass back covers for iPhones!
We do not offer replacement devices while your device is being repaired. We do offer rental services, prices and terms are determined according to the needs and specific wishes of the customer. Send a request for more information.
Email us!
We offer the following warranty periods and conditions:
New product: 2 year
Refurbished product: 1 or 2 year Meer informatie
Repairs: 6 months
We never provide a warranty for software issues. Warranty is only provided for manufacturing defects, not user errors.
Click here to consult our sales terms and conditions.
Click here to consult our repair conditions.
Returns & Exchanges
No.
Due to the nature of the products we offer, testing is equivalent to putting the device into service.
For more information, view our sales terms and conditions here.
Not satisfied with your products? Delivered defective?
We are sorry to hear that; we will ensure this is rectified as soon as possible.
You can immediately return your product in the original packaging to our store or send it back. We will then send you the same product as a replacement as soon as possible.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.
You can also request an RMA on your account page under the orders menu.
Address & Customer Service
Our store is located at Battelsesteenweg 275, 2800 Mechelen in Belgium. (directly opposite Carrefour)
Contact Form
The store is open on:
Monday to Saturday
from 10:00 to 18:00
Closed on holidays
Security & Privacy
Refurbished
Refurbished devices are thoroughly checked, cleaned, repaired, and updated. These are then offered for sale at a high discount. This is not only good for your budget but also for the environment, as there is less need for new electronic materials and older materials are reused.
In addition to big discounts, we also offer a 1-year warranty on all refurbished materials purchased from us!
Our refurbished products all have a rating, indicated with a star rating.
3 Stars: C grade
4 Stars: B grade
5 Stars: A grade
C grade means the device functions perfectly but has very visible cosmetic damage. These are usually offered at a larger discount.
B grade means the device functions perfectly but has a few minor cosmetic flaws. (small scratches, dents in the casing, etc.)
A grade means the device has been used, but it is not (or barely) noticeable. It's just like buying a new one, but cheaper!
Acquisition
Terms and Conditions
1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).
1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.
2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.
2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.
2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.
2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.
2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.
2.6 The agreement is established at the time Axitech has accepted the order.
3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.
3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.
3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.
3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.
3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.
4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.
4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.
4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.
4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.
4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.
5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.
5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.
5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.
5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.
5.5 Prepayment is only possible by bank or giro transfer.
5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.
6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.
6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).
7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.
7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.
7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.
7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.
7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.
7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.
8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.
8.2 Het retourrecht is niet geldig voor volgende producten:
- Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
- Personalized items (for example, an engraved product)
- Products with limited expiration dates
- Perform a service (e.g., remote assistance, installation, data transfer, etc.)
- Individual products that are part of a bundle
8.3 The right of return is only valid in the following situations:
- The product is in its original condition and undamaged.
- The product was not put into use.
- The product must be returned in its original packaging.
- If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)
8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.
8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.
8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.
8.7 The buyer is responsible for the return of the goods, including shipping costs.
8.8 If abuse of the right of return is suspected, future orders will be refused.
8.9 For more information on Belgian return laws click here.
9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.
9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.
9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.
9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.
9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.
9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.
9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.
9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.
9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.
10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.
10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.
11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.
11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.
11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.
12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.
12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)
12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.
12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.
13.1 Disputes will be resolved by mutual agreement whenever possible.
13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.
14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.
14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.
14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.
14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.
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